Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

January 25, 2024

So far so good, just installed and was going through setup and had questions. Harvinder on the team was very responsive and very helpful in answering my questions. He even provided screenshots to help me!

York Nordic
United States
6 months using the app
January 31, 2024

The app is great at keeping track of valuable information to follow up with customer returns and shipping.

Paul Aarrington Denim Studio
United States
Almost 6 years using the app
May 1, 2024

Really great customer service, Aditya has been extremely quick, helpful and responsive when I was having issues connecting our store.
5 Star service, thank you

33mm
United Kingdom
5 days using the app
December 13, 2023

Excellent app and great service. The support team is very helpful. They patiently answered all my questions and helped with any concerns I had.

Chantel Renee
Canada
About 3 years using the app
March 19, 2024

Very helpful tech support and my issue was resolved quickly.

SAINT CHIC
United States
Over 4 years using the app
March 19, 2024

Ayush was great helping me with the app and walked me through the steps. Awesome App! Great Support

Old Gringo Boots
United States
Almost 4 years using the app
May 10, 2024

Great work! Helped a lot!

Raise The Standard Apparel
United States
6 months using the app
April 9, 2024

Very helpful assistance from Neha understanding how the product information flows from Aftership to Shopify

cabbagesandroses
United Kingdom
7 months using the app
January 11, 2024

A simple and at the same time very high quality and effective application. I highly recommend it.

lumosworld.store
Czechia
7 months using the app
March 6, 2024

Helpful customer service. The app helps with the management of our returns. Helps keep returns easy and organized.

Factory Direct Hobbies
United States
About 1 year using the app