Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

November 21, 2023

Amazing service. Very informative and prompt answer.

CDLP
Sweden
Over 2 years using the app
October 30, 2023

Rahul help was on point and fundamental! He displayed all solutions and advised us! Very appreciated his support, kindness and patience with all our questions.

Superga.com
Italy
About 1 year using the app
October 5, 2023

I want to give commendation to Moazzam who has been a great help to me in resolving the issues I encountered in AfterShip. Moazzam is very quick in finding the issue and proving resolution.

TRNK
United States
Over 4 years using the app
Edited May 3, 2023

It was my first try and I get wrong and I use a real purchase in the shopify store. It happens then that I could not erase the entrance used for "playing" with the app.
Please include a check box to delete error entrances.
Thanks.
The team was very much involved in solving the problem

K's Carpediem
Spain
Over 3 years using the app
January 22, 2024

Great support and very helpfull

WhereWildflowersGrow
United States
About 17 hours using the app
December 6, 2023

Really helpful!

Good Impression
United Kingdom
4 months using the app
November 11, 2023

Nalinee was friendly and quick to respond. Great customer service!

Lars Haircare
United Kingdom
5 months using the app
January 29, 2024

Great at the moment....

MAROA by INDAH
Chile
7 days using the app
November 26, 2023

fastest customer services

Radiance Fashion
Malta
3 months using the app
October 4, 2023

Great app our customers love it. And their IT support team is great - they are truly there to help.

EVARAE
United Kingdom
Almost 3 years using the app