Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

November 25, 2017

Easy to Install and setup also it's FREE

Fazbima
United Kingdom
5 months using the app
November 6, 2017

Really easy set up, haven’t used it yet (thank goodness!).

City Garden
United Kingdom
5 months using the app
August 2, 2017

This is a nice app. You have a working returns center ready to offer to your clients.

Caploversshop
Spain
5 months using the app
August 14, 2022

Fast customer service has a ton of great features, Samad from customer support was very fast and got everything resolved. The returns portal looks great!

DecorPurpose
United States
5 months using the app
November 14, 2017

This app makes the return process more professional and 10 times easier! Highly recommend this to any Shopify store.

Jmcapital
United States
5 months using the app
July 9, 2021

great so far. would be even better with a 14 day trial. i can see the potential of organising and streamlining the returns process for customers.

Phyre Wear
Australia
5 months using the app
November 6, 2021

Excellent support. I think Green Returns is an excellent feature and I was promptly directed to the article outlining its use. Sanjeet is the man!

LULU KITTY CO.
Australia
5 months using the app
July 27, 2017

This app has been the epitome of simplicity! Minimizing our returns process into 2 steps:(1) Customer contacts us about a return, (2) They click a ready made return portal that then gives us every bit of info we need all in one message! Has really taken at least one stressful thing off our plate as players in the E-Commerce game. A must-have app for any E-Commerce business hands down!

Dome Swag
United States
5 months using the app
September 9, 2021

Very efficient. Good / fast customer service. Easy setup. No complaints. Would def recommend and they have several partnered apps too. We use AfterShip Returns and AfterShip. Both are excellent.

CITY Boots
United States
5 months using the app
November 1, 2017

Excellent and Free!!!!!!
What could be better than this. Love it

Hot Nationals
India
5 months using the app