Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

November 1, 2017

Excellent and Free!!!!!!
What could be better than this. Love it

Hot Nationals
India
5 months using the app
Edited February 2, 2022

Priyanka was very helpful in answering my questions about a return request. AfterShip Returns is very quick with responding and provide simple solutions!

The ClaraMae Collection
United States
5 months using the app
August 1, 2022

Great and timely service when creating the account, haven't used it for orders; I will update when we use it.

Summer Mae
United States
5 months using the app
March 20, 2023

Great experience. The support team is always ready to respond and help me with any technical difficulties I may have

SUSPEX
United States
5 months using the app
May 9, 2022

Support was great the app is excellent! Return Center has helped simplify our business and help our customers!

RaveScoutr
United States
5 months using the app
November 21, 2017

Solid app. Definitely makes your store more trustworthy to customers

Bike It Out
Canada
5 months using the app
Edited January 24, 2023

Sehr guter Service, Schnell, Hilfsbereit und efficient. Gute Anbindungen mit dem Shop. Ich kann weiterempfehlen.

Primebuy
Germany
5 months using the app
December 18, 2017

I love this app! It’s super easy to install and easy to use with my website. I created it and than added it to my ‘Navigations’. In less than 5 min I was ready to go! Super easy to use and it really helps with customers who want to return their product. It saves a lot of time and effort, and you can see who wants to return what, making it easier for you to contact the supplier. Great App!

The Geek Brand
Germany
5 months using the app
August 16, 2021

Very helpful support team and easy setup. Great app addition to my drop shipping store. Easily intergrated

Uniquely Versed Boutique
United States
5 months using the app
December 8, 2017

Exceptional application and has been tons of help staying organized with returns.

Thredcartel
United States
5 months using the app