Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 14, 2021

EXCELLENT customer service! Looking forward to working with them moving forward. My free trial was extended and I can't be any happier.

Arah's Art Gallery
United States
5 months using the app
October 3, 2022

We use this app to streamline our customer returns process. We tried a couple of other apps before this one but Aftership Returns Centre was far and away the best fit for our needs. Their customer support team is fantastic and replies to inquiries almost instantly!

Sam Turner & Sons
United Kingdom
5 months using the app
November 22, 2017

We only have good experience with this app. We have not tested the support because everything worked very well. Now we can focus on offering our customers a good deal in our online store. If you also running a onlinestore this is a must.

When selling a lot of different gadgets, clothes, make up, kids clothing, mobile accessories, and watches for a good deal and low prices, it's important to offer a good way for customers to easily offer good after shipping opportunities. It also increases the impression that we are serious with our online store.

Great Job!

Dealstore Shop
Sweden
5 months using the app
April 2, 2021

Amazing app i love how easy it is to sumbit a reveiw. It really helps to improve my store with the customers

SEA'SONS
Netherlands
5 months using the app
August 15, 2023

1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!

MARIE JUNE
United States
5 months using the app
January 20, 2018

Vary eazy and lite and consider this app to everyone. Thanks!

Ekkorus
United States
5 months using the app
February 25, 2022

Support was very fast and exceeded my expectations. I had a slight issue with integrating, however, support was efficient and solved the problem. Would 100% recommend this app for businesses.

Noona
United States
5 months using the app
November 13, 2017

Love this app. I definitely recommend it :) I use it for both of my online stores and it is pretty easy to use and setup. Great job!

Body X Keto
United States
5 months using the app
December 20, 2021

one of the best apps to ensure customer satisfaction! absolutely awesome ! very fast and efficient customer support!

Blancci
Belgium
5 months using the app
April 29, 2021

AfterShip provides great customer service and were able to help me with an issue. Excited to try the app out

Crown Hat NYC
United States
5 months using the app