Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

April 20, 2021

Customer service is great and resolved my issue with setting things up with Postmen. Highly recommend!

BLÜM
United States
5 months using the app
October 7, 2021

Nice and easy to use than any other app. Good comunication with customer. I like their reponse. I recommend it

EmpressKorea
Macao SAR
5 months using the app
November 24, 2024

Very help full

Zir|زر
Kuwait
December 22, 2021

Awesome app. I really appreciated the prompt help on the platform and the level of customer service.

Axial
United States
5 months using the app
December 19, 2017

FREE??!? This app is amazing! Love how easy it makes it for me and my customers to handle returns. Amazing functionality, even for a paid app. So happy with AfterShip!

Vauvapack
United States
5 months using the app
September 5, 2017

does what it is supposed to. The only feature is can't seem to change the return email at bottom of page

Totallydachshunds
United States
5 months using the app
Edited March 6, 2017

best returns app im looking for.

A Great extension after " Tracking & Delivery Updates by AfterShip " App.

You create a Returns page that includes returns policy, instructions, Q&A, Rather than a page with just 2 text boxes. the content is customisation.

Simple Straightforward Returns Process,

Check out https://returns.aftership.com/rytrend.com

oh, the only downside is you cant create Custom URLS unlime their " tracking and Delivery" app, you may have noticed from the link .. its a seperate website

But the The developer responded quickly, listened to my suggestions and made some improvements and is in the process of adding the Custom URL Feature.

test it out at my site Rytrend.com, tough you will have to buy something first :-)

Rystyle
United Kingdom
5 months using the app
August 19, 2017

This app allows me to keep my returns organized and to deal with them effectively! :)

Dogciety
United States
5 months using the app
August 23, 2017

Very nice app, does what it says!

Everythingformaternity
Serbia
5 months using the app
January 25, 2018

Just makes my life so much easier

Powerfit Shop
United States
5 months using the app