Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

January 24, 2022

My customer support agent was very patient with me even though I had no idea what I was doing. He stayed with me and helped until the problem was resolved.

The Rug Truck
United States
4 months using the app
February 15, 2022

Insanely good customer support, super easy to set up, heavily customisable to be on brand. Looks like a great app

Team Timbuktu
Australia
4 months using the app
Edited March 22, 2021

super useful and friendly support staff. i dont like that shopify makes me type 100+ characters to submit my review, however.

Summer Fashion Brands
United States
4 months using the app
March 11, 2021

Helped me setup everything and more! Also helped me fix my website with the actual link. Thank you!

Elizabeth Moore
United States
4 months using the app
Edited October 26, 2021

Great little app, luckily not used much by our customers! the support team is very responsive and quick at resolving issues!

Is To Me
United Kingdom
4 months using the app
Edited July 14, 2021

Very solid application! Makes the entire process of handling returns and refunds for orders painless. Support is quick and helpful. Super pleased with my experience.

Moissanite Outlet
United States
4 months using the app
January 12, 2018

Love it. We used a custom domain (returns.yourdomain.com) and added a link to the return center in our footer. I love the way it looks and functions. Most especially love how easy it is to customize.

Trampoline Avenue
Canada
4 months using the app
December 13, 2022

Moaazzam from Aftership was very helpful and cleared all my doubts through out the process of testing.

Muttluks CA
Canada
4 months using the app
April 3, 2017

Awesome Plugin indeed for hassle free returns requests.

Theamavelostore
India
4 months using the app
August 9, 2017

Useful app. Would recommend it to others

Socksandco 2
France
4 months using the app