Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

December 5, 2017

This app is great for keeping things organized and in one place. Easiest to use by far

Citizen Glow
United States
4 months using the app
March 11, 2017

As a new shop I was completely lost on how I would do Returns This App solved my worries. Easy to Set up and easy for customers to do returns on their own. Thanks

Keyomi Sook
United States
4 months using the app
April 12, 2022

App muy recomendada, muy facil de usar y intuitiva, de las mejores que e visto en la app de shopify, atencion al cliente muy rapida

OZARPURE
Spain
4 months using the app
July 16, 2022

The customer service team helped me a lot in setting up the account. They are so responsive to my concerns. Highly recommended for your convenience and happy experience. :)

NeoPro USA
United States
4 months using the app
January 23, 2018

Differently I'll recommend it to all our partners, great app.
solved our return issues in few minutes, clear, simple and smooth.
wish all apps were with that silk design and productivity.

Smoky Trends
United Arab Emirates
4 months using the app
October 12, 2017

I would definitely recommend this app. It was super easy to install and customize. Customer service is quick to reply and very helpful.

I Fidget Tunes
United States
4 months using the app
August 17, 2021

Great customer service. They helped me get the branding removed and was very quick in response. Great app so far.

The Grooming Co.
United States
4 months using the app
May 7, 2021

This app its very helpful for returns, they have all the tools needed ! They help you out with anything and respond very fast !

Yaley Boutique
United States
4 months using the app
November 15, 2017

very easy to use, helped me heaps! definitely recommend. John

Jh Co
Australia
4 months using the app
January 10, 2023

This app is easy to use and really help for my Shopify store. Further I can deal with my issue with the support team and they have a fast replying time.

Click
United Kingdom
4 months using the app