AfterShip Returns & Exchanges , 2,275 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
    1.8K
  • 11% of ratings are 4 stars
    258
  • 3% of ratings are 3 stars
    63
  • 1% of ratings are 2 stars
    30
  • 6% of ratings are 1 stars
    131
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

December 26, 2017

Great App and a MUST HAVE as customers are unlikely to trust buying from you without a return mechanism. Works great and easy to setup and install

Satoshi Me
Australia
4 months using the app
January 23, 2018

GREAT customer support. I have not had occasion to use it yet however.

Pamelas Art
United States
4 months using the app
Edited October 6, 2021

Hello! :)
I had an issue with loading the AfterShip Returns Center page. And I received a strong and quick help! Thank You so much!

Alaska Outerwear Company
United States
4 months using the app
February 16, 2022

This app is great, it provides every bit of functionality we could have asked for. The pro version is a bit more expensive then we wanted to pay but the value is there. Support is great as well, Sanjeet helped me set everything up to my liking and was very responsive.

Subimods.com
United States
4 months using the app
November 3, 2022

So far so good. Great help from customer support :) Just setting up the account now. Thank you! ....

Twinkles Dental Jewelry
Sweden
4 months using the app
April 16, 2023

So far so good. The customer service is great. Im not fully integrated with this app yet so more to come..

HERC'S Nutrition Canada
Canada
3 months using the app
September 15, 2021

good support, thanks for the help. Much appreciated. good support, thanks for the help. Much appreciated.

Cuffed.com.au
Australia
4 months using the app
January 22, 2018

Great App! Outstanding so Far!

Timber Time Usa
United States
3 months using the app
November 24, 2021

A great app! Ive always wanted to have a return page for my customers and this app made it seamless. Not to mention how fast and swift the customer service was. Highly recommend.

Be Royal
United States
3 months using the app
February 16, 2022

Really great customer service! Freaky fast response times on the chat! They are doing a great job. Keep up the good work AfterShip!

Onyx & Oak
United States
3 months using the app
1 … 114 116 … 180
1 … 114 116 … 180