Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

November 24, 2021

A great app! Ive always wanted to have a return page for my customers and this app made it seamless. Not to mention how fast and swift the customer service was. Highly recommend.

Be Royal
United States
3 months using the app
February 16, 2022

Really great customer service! Freaky fast response times on the chat! They are doing a great job. Keep up the good work AfterShip!

Onyx & Oak
United States
3 months using the app
January 12, 2018

Great app really appreciate it

Fashionablemonk
United States
3 months using the app
August 9, 2022

I received a quick answer on how to change my View Full Policy. I was happy I got fast online support while I set up the app.

TheFusionArtandFashion
United States
3 months using the app
August 18, 2017

I'm very happy with the services of Returns Center and the easy to use/user-friendly interface. They have been nothing but supportive from the day the that I first install and would happily recommend it to anyone who like things organized and neat.

Gamers Outfit
Vietnam
3 months using the app
August 9, 2017

Looking good! I just opened my site and haven't used this service yet, but I tried it's usability and it seems work great!

Japanesecraftworks
Japan
3 months using the app
October 24, 2017

Good to keep tracking of your returns.

Agmc Fashion
United States
3 months using the app
December 5, 2017

I love the simple integration and the ease of install. I want the security for my customers and my company. This is exactly what you get with AfterShip. You will not be disappointed.

Koven Beauty
United States
3 months using the app
November 25, 2017

This app is easy to set up and use. I recommend it to anyone who wants add some automatic improvements to their store.

Kp Luxury Apparel
United States
3 months using the app
March 25, 2023

I recently had the pleasure of dealing with the customer service team. From the moment I first reached out for assistance, I was met with prompt, knowledgeable, and friendly service. The customer service representative was able to answer all of my questions clearly and efficiently, ensuring that my issue was resolved quickly. I was also impressed by the team's willingness to go the extra mile to ensure that I was satisfied with their service. I could tell that their team was highly trained and passionate about helping customers. I would highly recommend AfterShip Returns to anyone looking for top-notch customer service!. Great Customer Service. Thank you Prabha.

Vespell
United States
3 months using the app