Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

March 14, 2021

I've worked with this app for a long time now, gets the job done in an efficient manner that is seamless for my customers.

So Elly
United States
4 months using the app
December 26, 2017

Great App and a MUST HAVE as customers are unlikely to trust buying from you without a return mechanism. Works great and easy to setup and install

Satoshi Me
Australia
4 months using the app
January 23, 2018

GREAT customer support. I have not had occasion to use it yet however.

Pamelas Art
United States
4 months using the app
Edited October 6, 2021

Hello! :)
I had an issue with loading the AfterShip Returns Center page. And I received a strong and quick help! Thank You so much!

Alaska Outerwear Company
United States
4 months using the app
February 16, 2022

This app is great, it provides every bit of functionality we could have asked for. The pro version is a bit more expensive then we wanted to pay but the value is there. Support is great as well, Sanjeet helped me set everything up to my liking and was very responsive.

Subimods.com
United States
4 months using the app
November 3, 2022

So far so good. Great help from customer support :) Just setting up the account now. Thank you! ....

Twinkles Dental Jewelry
Sweden
4 months using the app
October 4, 2023

Lovish Khas has supported me today, he helped to set up the after-ship app. thanks!

Purrfect Tail Wag
Norway
4 months using the app
September 15, 2021

good support, thanks for the help. Much appreciated. good support, thanks for the help. Much appreciated.

Cuffed.com.au
Australia
4 months using the app
January 22, 2018

Great App! Outstanding so Far!

Timber Time Usa
United States
3 months using the app
November 24, 2021

A great app! Ive always wanted to have a return page for my customers and this app made it seamless. Not to mention how fast and swift the customer service was. Highly recommend.

Be Royal
United States
3 months using the app