Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited June 6, 2024

I got a quick response from Nalinee. :). They were very helpful with my query and guide me through the process :)

Bad Society Club
United Kingdom
5 months using the app
December 1, 2023

Friendly professional service; I haven't commenced trading at this point but give thanks to Nalinee for her setup help

Nic Phillipson
Australia
4 months using the app
January 17, 2024

Harvinder and Moazzan were great! I was having trouble purchasing a plan but they setup a quick google meeting and walked me through applying the coupon code properly. At the same time, a customer was having troubles creating a return label from the portal and they again quickly helped me fix a misconfiguration with my carrier label settings! Thanks guys really appreciate the awesome support!

PRISM Lifestyle Co.
Canada
7 days using the app
December 14, 2023

Moazzam assisted with my inquiry and was straight to the point

findmenowthelabel
United States
Over 3 years using the app
March 1, 2024

Great app. Support is amazing and super helpful

Lil Legs Baby
United States
Over 4 years using the app
February 22, 2024

Nalinee was more than happy to help me with all my concerns as well as following up on certain details for me. She was prompt and easy to work with. Thank you Nalinee.

OLAS SUPPLY CO.
Australia
23 days using the app
April 17, 2024

Aditi was amazing! She solved all my questions :)

LAMADECLOTHING.com
United States
Almost 3 years using the app
April 18, 2024

Harvinder quickly assisted me in getting my account set up.

ShopAnimeStyle
United States
2 months using the app
February 28, 2024

Great platform and add-on services for Shopify

Psync Labs
United States
5 months using the app
January 29, 2024

The chat line is very helpful, quick and attentive.

kim crocker designs
United States
Over 3 years using the app