Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

February 16, 2022

Really great customer service! Freaky fast response times on the chat! They are doing a great job. Keep up the good work AfterShip!

Onyx & Oak
United States
3 months using the app
April 16, 2023

So far so good. The customer service is great. Im not fully integrated with this app yet so more to come..

HERC'S Nutrition Canada
Canada
3 months using the app
January 12, 2018

Great app really appreciate it

Fashionablemonk
United States
3 months using the app
August 9, 2022

I received a quick answer on how to change my View Full Policy. I was happy I got fast online support while I set up the app.

TheFusionArtandFashion
United States
3 months using the app
August 18, 2017

I'm very happy with the services of Returns Center and the easy to use/user-friendly interface. They have been nothing but supportive from the day the that I first install and would happily recommend it to anyone who like things organized and neat.

Gamers Outfit
Vietnam
3 months using the app
August 9, 2017

Looking good! I just opened my site and haven't used this service yet, but I tried it's usability and it seems work great!

Japanesecraftworks
Japan
3 months using the app
October 24, 2017

Good to keep tracking of your returns.

Agmc Fashion
United States
3 months using the app
December 5, 2017

I love the simple integration and the ease of install. I want the security for my customers and my company. This is exactly what you get with AfterShip. You will not be disappointed.

Koven Beauty
United States
3 months using the app
November 25, 2017

This app is easy to set up and use. I recommend it to anyone who wants add some automatic improvements to their store.

Kp Luxury Apparel
United States
3 months using the app
July 6, 2023

Wonderful customer service! We had a technical question and their team went above and beyond to schedule a Zoom call and make sure they answered all of our questions in as much detail as possible. Highly recommend!

Dareth Colburn
United States
3 months using the app