Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

August 5, 2017

AfterShip is excellent, can't recommend it highly enough. Worth the money ten times over!

Gmi Guitar And Music Institute Online Shop
United Kingdom
3 months using the app
March 25, 2023

I recently had the pleasure of dealing with the customer service team. From the moment I first reached out for assistance, I was met with prompt, knowledgeable, and friendly service. The customer service representative was able to answer all of my questions clearly and efficiently, ensuring that my issue was resolved quickly. I was also impressed by the team's willingness to go the extra mile to ensure that I was satisfied with their service. I could tell that their team was highly trained and passionate about helping customers. I would highly recommend AfterShip Returns to anyone looking for top-notch customer service!. Great Customer Service. Thank you Prabha.

Vespell
United States
3 months using the app
January 27, 2018

Due to the sheer volume of our sales each month, there are bound to be returns. AfterShip allows us to automate the return process, allowing us to spend time on more concerning matters. The best part is that it doesn't cost us a dime!

-Saves valuable time (Check)

-Simple and easy to use (Check)

-Everything you need for free (Check)

You wont find a better return app on Shopify hands down

Trippytrippy
United States
3 months using the app
July 24, 2017

Aftership is making business convenient for my online store. Returns center is seeming to be a handy tool for my store.

Smart Watch Brands
Zimbabwe
3 months using the app
September 3, 2022

I use this app for after ship services. I love it features. Easy to set up. Great customer service !

Fatima Mobility
United States
3 months using the app
October 31, 2017

Aftership has put the ease, efficiency, and effectiveness into our return center. This app has helped us reduce cost, build a loyal, happy customer base and increase our repeat purchase customers based on the experience with our shop powered by this great Aftership Returns plug in. Way to go and many thanks.
Peter Bougdanos CEO @ Tipcup North America

Tipcup
United States
3 months using the app
January 5, 2022

Very good customer experience. Customer service is available and responsive. I recommend this app. Thank you!

poudreorganic
France
3 months using the app
October 17, 2023

I hope that our cooperation will improve my store for female customers

EcoTinySteps
Georgia
3 months using the app
January 22, 2018

I haven't had a return yet, but I love how professional my business looks with this app. I highly recommend it!

Furry Naturals
United States
3 months using the app
September 29, 2017

Our shop uses Aftership Returns and we couldnt be more happier. Easy to use, beautiful interface... everything you dream when it comes to This kind of apps.

Highly recommended by FUZA SHOES.

Fuza Shoes
Portugal
3 months using the app