Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

April 22, 2021

New to the app, so far so good. they extended my 7 day trial to 14 days which is pretty amazing. Live chat went smooth

Made by DIONNE
United States
3 months using the app
November 27, 2021

They helped me put everything together step by step. Priyanka was wonderful in helping me! Thank you!

Pittie Clothing Co.
United States
3 months using the app
August 8, 2022

This app has features that greatly improve the customer returns process and makes it more seamless. The customizable front-end feature is also a great touch!

M.O.T
Nigeria
3 months using the app
Edited January 3, 2023

Ayushi provided excellent, charming and prompt service. I asked to redeem a free offer and they had it taken care of within minutes. 12/10!

your best life
United States
3 months using the app
June 20, 2023

Very great support. Always responsive and caring for the customers problems. Very responsive and cooperating

One of a Kin
United Arab Emirates
3 months using the app
September 14, 2017

Excellent apps and very useful. I like it.

Dealbaazar
United States
3 months using the app
October 7, 2022

I am new to the ecommerce world. After enduring many frustrations with many applications throughout the process, I discovered Aftership. Their professionalism and friendliness was a breath of fresh air. They gave me immediate attention and resolved my issues with kindness and grace.

Autumn Falling
United States
3 months using the app
January 11, 2018

Awesome app, and easy to install. Haven't had many customers use the app yet but it's great knowing they have a landing page with instructions and a form to fill out if they want to do a return or exchange. Our site is www.b-clutch.com - can check out our return portal there!

Bclutch
Canada
3 months using the app
October 1, 2023

Great portal with lots of customisation options and very helpful support, 5 stars.

Bags Alternative
United Kingdom
3 months using the app
November 10, 2022

Aftership returns centre is easy to use and has a super helpful online support process.
I have only just started using the application, however very happy so far.

Mad House Mums
Australia
3 months using the app