Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

January 20, 2018

Easy to use, simplifies the return process. It gives dropshippers direction in the complicated returns process.

Runt Direct
United States
3 months using the app
September 30, 2017

Very good and useful application!

Mygadgs
United Kingdom
3 months using the app
March 14, 2021

Helpful people. I had some questions and their live chat instantly helped me. 5/5 for sure. They also gave me 14 days free trial with no charge

Sambajarju
Netherlands
3 months using the app
July 28, 2017

Great app. What I really liked was that you can add a custom subdomain.

Tortron Inc
United States
3 months using the app
January 23, 2018

Must have! Efficient, simple and easy to setup!

Practical Aid
United States
3 months using the app
September 23, 2023

Quick, responsive, efficient.

MosqShock
Thailand
3 months using the app
April 1, 2017

Less Limitations on the Rules for Returns - other apps make you use their rules so works great for us.

Here Comes The Bling
United States
3 months using the app
November 22, 2017

Excellent service to help boost the fluidity of the Shopify workflow and automation. Support is highly responsive.

Slackwater Cove
United States
3 months using the app
February 17, 2022

Priyanka was (is) fabulous! She took the time out of her busy day to connect with me and walk me through a demo to better understand the returns center. Thank you Priyanka. I feel confident setting it up now.

Petzyo
Australia
3 months using the app
November 22, 2021

Customer Service is very quick to help you and always there. I would really recommend it to anyone.

Toys4everyone
Netherlands
3 months using the app