Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

January 29, 2018

The app is free, but it doesn't mean that it was done bad. We use their Aftership plugin for tracking and we added this because the other app was so amazing. Returns is a pain and this provides a great way. Very easy interface, my only issue is that I wish it was more customizable.

Madibella
United States
3 months using the app
May 31, 2021

This is my first time using it. The support was very helpful with the set up. I will come back when my customers actually being to use it!

House of Défier
United States
3 months using the app
December 12, 2017

very easy to use. great app for shopify newbies and experts. highly recommend it to everyone

Ms Diva Global
Australia
3 months using the app
May 22, 2022

Great customer care! Very quick to respond and patient with my requests. Would recommend for anyone looking for a returns automation service

Henne
Australia
3 months using the app
November 19, 2022

This app is amazing for managing returns. Streamlines the whole process. Setup was super easy & intuitive. Support was super helpful in getting some things set up.

My Campus Gear
Canada
3 months using the app
September 3, 2021

Great customer service. Both associates were great help . I feel comfortable knowing that I can rely on them when needed.

By Lilla
United States
3 months using the app
Edited October 26, 2017

Awesome! Works Amazing! Great Plugin

Aquahotparts
United States
3 months using the app
September 18, 2017

This is app Very user-friendly. Works as it supposed to. Will definitely recommend.

Muuki
United States
3 months using the app
March 18, 2022

I had some doubts and they assisted me in seconds solving the problem immediately. I recommend it, in addition to the fact that the interface is very intuitive

Isabel Shoes
United States
3 months using the app
December 28, 2021

Been trying to set up today and support has been great. Always there when I need them and help has been easy to understand. thanks

SurfDog Australia
Australia
3 months using the app