Reviews (2,324)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.

December 29, 2022

Just installed the app and it was pretty straight forward. Would be very interested to see how our first return goes through the app, but so far so good

Playroom Collective
United States
About 2 months using the app
June 3, 2022

I used this app to help me to keep order and to keep track of returns for my store. I like how I can customize the app to look like my store brand, and the process is almost automated after that. The customer service is prompt and very helpful. Thanks for making my returns process easier!!

GC AVENUE
United States
About 2 months using the app
August 30, 2021

I would HIGHLY recommend this app. Although our store has not launched . Their SUPPORT is nothing short of EXCELLENT++++ I have spoken to several people from this company and every single one I have encountered have been so helpful, genuinely want to make it work well for your need and have been SO PROFESIONAL . I don't usually do a review but I think this app maker deserves it. I am very new in setting up in shopify and am not very savvy, but they took out the worry out of me as they were ready to help at anytime. I believe when a company wants you to succeed , you just want them to do well too. I wish you guys all the best and wish that all app/theme makers are as professional as you :)

Carlbergs Gift Shop
Canada
About 2 months using the app
December 9, 2020

Great app so far. Customer Service, very nice and easy to help. Thank you for your help in setting everything up.

Turkish T
United States
About 2 months using the app
February 6, 2022

Very Good support!!!! thank you very much after ship !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Stock Gaming
Israel
About 2 months using the app
February 6, 2023

Super Easy to use, great customer service!

It’s making me use more characters to submit this review…..disregard this part lol

ANOMIS
United States
About 2 months using the app
August 25, 2023

I highly recommend this product. They have excellent customer service and the process and flow is very easy.

refurbifi.com
Saudi Arabia
About 1 month using the app
Edited August 21, 2023

Nalinee provides a very clear and instant support, and it's really helpful...........................

Polara
Austria
About 2 months using the app
Edited August 5, 2017

Store owners want to make creating a store as easy as possible and any automation tools are welcome. You also need to look professional and you also need to minimise the amount of effort it takes to run a store. Returns Center accomplishes all of those requirements. It's very easy to set up and, unbelievably, it's free. It complements their other app, Aftership, very well. Afterships's support is excellent, contacted them twice, both replies within 24 hours and both times problems solved.

Watch Store 24 7
United Kingdom
About 2 months using the app
September 15, 2022

The App is very easy to use, it has all the things you need. And the support team response time is amazing!

Mega Lash Academy
United States
About 2 months using the app