Reviews (2,330)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.

Edited February 4, 2021

This is something I have needed for way too long. This app is helping me to expand my sales by streamlining my returns process and by offering free return shipping. The customer service to get this up and running has been fabulous.

La Femme Fatale +
Canada
3 months using the app
October 2, 2021

awesome help from help center, super fast and nice. excited to get my returns more organized with the help of this app.

Woof + Wonder
United States
3 months using the app
September 12, 2017

Nice App... Couldn't use to fullest yet but so far doing well

Novateur Solutions
India
3 months using the app
January 27, 2022

Le service client est très professionnel et rapide ! l'apps semble très complète et facile à utiliser,

PROVOCATIVE LINGERIE
France
2 months using the app
January 18, 2018

Great app. Very easy to setup and makes returns very easy!

Ladies Fashion Now
United Kingdom
2 months using the app
September 9, 2017

I was looking for something like this, it is an awesome app, the way my costumers can now return the products its great this app it makes it so easy! App totally recommended!!!

Www Nezme Com
Honduras
2 months using the app
October 6, 2021

very good customer service would for sure recommend 10/10 for anyone looking to mange there returns nice and easy

Gohelm
United States
2 months using the app
August 27, 2021

very handy app, just getting to grips with it. Helpful support along the way, should help to streamline the return process, looking forward to it!

Not So Retro
United Kingdom
2 months using the app
January 18, 2018

AfterShip was exactly what we were looking for. Returns are the most difficult part of an e-commerce business. We were happy to find the right platform to simplify this process, save us time and money.

Secretskivvies Com
United States
2 months using the app
October 23, 2017

Great apps that help me a lot!!

Commonshape
Indonesia
2 months using the app