Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

March 29, 2024

excellent

YHONE
Hong Kong SAR
10 minutes using the app
January 9, 2024

Great service and very helpfull!

CLINTS Inc
United Kingdom
About 3 hours using the app
Edited June 29, 2023

The AfterShip Returns app is great for streamlining your returns, the app now allows you to issue store credits, all in one place. Excellent customer support with Nalinee!

Ali’s Couture
United States
Over 1 year using the app
July 31, 2023

Customer support is super quick with reply and steps are straight forward. Moazzam was a great help.

We Fit Lingerie
United States
Almost 3 years using the app
October 22, 2023

Love their fast and reliable support, highly recommend using their service.

Trip Bliss
Australia
25 days using the app
April 28, 2023

Great app and customer service! Ayush was super helpful to help me with everything I needed and even got on a screen share to double check that everything was working!

E'MAR Italy
United States
8 months using the app
June 5, 2023

Amazing customer service and features! Would definitely recommend for anyone wanting to streamline their returns process.

Kotomi
Australia
Almost 2 years using the app
October 11, 2023

Great support and a very effective returns portal

POWERCUT®
Ireland
Over 3 years using the app
Edited June 14, 2023

Customer service is excellent! I submitted my issue and received a quick and efficient response from Nalinee. I am very satisfied with the help provided.

TOXIK3
France
About 2 years using the app
May 5, 2023

Great help from Aditi today, she was really helpful with my query. Team is always there to help us with any issues. Thank you

ALDO Shoes UK
United Kingdom
Over 2 years using the app