Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

April 17, 2024

Harvender was really helpful, talked me through all the features and helped me understand the system.

SUITURES
United Kingdom
6 days using the app
May 10, 2024

Very patient and helpful

andAndrea
United Arab Emirates
Over 5 years using the app
May 27, 2024

Great service!

Suprey
Netherlands
11 months using the app
March 19, 2024

An app with great solutions for my customers' refunds! Also the support team is always there for you, thanks Aditya! :)

Govarna
United Kingdom
About 2 months using the app
Edited May 17, 2024

Neha was great to work with. She was so helpful and sweet. 10 out of 10.

Higround
United States
14 days using the app
April 24, 2024

Harvinder was such a great help with resolving my issue. We hoped on a meet up chat and he helped me get my store connected. Chat support is quick and always really helpful!

Shop Friday Feelin
United States
1 day using the app
April 9, 2024

Neha was a great help! Customer service is top notch.

Good Good Golf
United States
About 1 year using the app
December 5, 2023

Easy too use, easy to manage and not to forget .... customer satisfaction!

FUSION
Denmark
Almost 2 years using the app
March 4, 2024

Great support and app does what it says it does!

MOUNTAIN
Germany
About 1 year using the app
April 4, 2024

Help resolved shipping notification issue via google meet. highly recommended.

RuffledThread
United States
About 2 years using the app