Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

August 24, 2017

Easy to install, easy to use. Good :)

Sohashop
United States
2 months using the app
February 28, 2023

The online chat was fast and nice customer services. They only respond me in 1 mins wait. I will using it frequently.

Claudette Décor
United States
2 months using the app
October 14, 2017

Awesome apps. User friendly. Help me a lot handling return. Keep on be the best

Amies Closets
Malaysia
2 months using the app
March 15, 2023

Good service, i recommend to use Aftership Returns for your shopify store!
Great layout and easy to understand.

VillainsWear
Norway
2 months using the app
June 6, 2022

So far so good! I'm still getting everything set up. I had a quick question and Ankush helped me quickly and efficiently! This app will be a big help!

Smartass & Sass
United States
2 months using the app
November 27, 2017

It makes the process so simple my clients love it I love it customers are happy!

Adzendz
United States
2 months using the app
August 1, 2021

Customer support is great and very responsive. The app was easy to install and link to my store. Thank you aftership!!

Pick us Pets!!!
United States
2 months using the app
August 18, 2017

I was looking for an easy way to handle returns. I was lucky to find this app. First of all, it's free. Secondly, it allows you to organize your store's returns in a very professional way. My customers are clear on how to return items and don't normally feel the need to email me and ask what to do. Thank you

Foresterbicycles
Russia
2 months using the app
July 25, 2017

This does what it says I will continue to use this app for my sales.

Kreashenclo
United States
2 months using the app
Edited July 22, 2021

I have been chatting with Abhishek from Returns center on various return settings that we need for our business and he has been super helpful in helping me setup.

Quay Australia -AU SBX
United States
2 months using the app
AfterShip replied June 28, 2021

Thanks for your encouraging words. Glad you liked our customer support.

We are open to any suggestions. Please let us know if you have any that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Nitish
Team Returns Center