Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

September 27, 2017

Great app , strongly recomend it !! Really helpfull on the return part !

Streetboutique
Cyprus
About 2 months using the app
February 8, 2023

Customer Support response is very quick an they are very friendly and giving more inputs which is really helpful

cammie.com
United States
About 2 months using the app
August 4, 2023

Spoke with a team member to review their platform for our business. The team member was knowledgeable and very helpful in answering all our specific questions.

letank
United States
About 2 months using the app
August 26, 2023

Aditya is awesome! She help me resolve an issues and walk me through every step of return app. Awesome experience with this company.

Zooboe
United States
About 2 months using the app
November 19, 2017

I think its really cool that they make is 1000 times easier for our customers to create their returns if need be.

The Garden Clothing
United States
About 2 months using the app
September 27, 2017

Great App, the best one for dropshipping business !

Dealme Shope
United Kingdom
About 2 months using the app
February 13, 2023

Very good customer service. They solved my problem very quickly and effectively. I will be continuing to use this app.

Ravvisa
United States
About 2 months using the app
January 26, 2018

The app is easy to use and it integrates into your Shopify store. It has email return receipts that are very professional in appearance and easy to follow. I would definitely use it again and refer it my friends.

Elite Certified Pre Owned Cars
United States
About 2 months using the app
February 7, 2023

Great customer service! I received immediate help with a question I had. I got fast results and the entire process was easy.

Basalt Creations
United States
About 2 months using the app
July 4, 2021

I use this app to help me with my returns. Than you AfterShip team! I recommend it to everyone, any day!

Madam Perla
Belgium
About 2 months using the app