Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

November 3, 2023

Easy install and set up. This is a great start to my new returns system. Thank you!

MOD INSTINCT
United States
About 2 months using the app
October 14, 2017

Amazing App! I Love it! And it`s FREE! Thank you so much Aftership! It makes my page looks so professional.

Sanmar Collections
Costa Rica
About 2 months using the app
October 28, 2023

Great customer service!

PF. Flyers
United States
About 2 months using the app
December 30, 2021

I am new to this app and the support I get is awesome. Very reliable and fast. It is easy to install and use.

Odeya
Australia
About 2 months using the app
Edited October 31, 2017

What a Fantastic App, Easy to install and integrate into Shopify. This App takes away loads of email swapping between Customer and Customer Service.

Holdstock Jewellery Store
Australia
About 2 months using the app
Edited November 15, 2017

Simply awesome.This app is the most valuable app I have installed since I open my store. I haven't used it so far, cross fingers but since I installed my conversions skyrocket ppl just start to purchase. thank you aftership for this app.

Morilloshop
United States
About 2 months using the app
February 8, 2022

I've been working on setting up this return service and it has been really easy with the helpful customer service. They are quick to answer and always helpful.

Earth Harbor Naturals
United States
About 2 months using the app
March 12, 2021

Very good customer service. Good features and solved our returns center needs. Will continue to use.

Rubber N' Road Cycling
United States
About 2 months using the app
October 18, 2017

This greatly eased the burden of starting my first online store. I figured developing a returns policy would be a headache, but AfterShip made the process simple!

Brian Reynolds
United States
About 2 months using the app
April 24, 2017

Love this, nice app. Clean looking interface too.

Domestify
United States
About 2 months using the app