AfterShip Returns , 2,210 reviews

Overall rating
Counts per rating level
  • 78% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, easy Shopify integration, and customizable return options. It's praised for streamlining return requests, enhancing customer shopping experience. The support team is noted for their quick and effective problem-solving. Recommended for all business sizes, especially small ones, due to its affordability and functionality. It efficiently manages multiple return types, saving merchants valuable time.

February 26, 2021

After 1 year using the app, found out there was a bug and it didnt work.
Support tried over and over to solve it and eventually did. they confirmed the bug and could see in the analytics that I didnt use it for a whole year. yet, refused to give me any compensation.
Stay away! poor service poor support.

United States
2 minutes using the app
AfterShip & Automizely replied February 26, 2021


Apologies for the inconvenience caused.

As you are connected with us on the email for your issues.
We will update you soon on this in the meanwhile you can always reach out to us via the chat option available on your account or email us at We are available 24 X 7.