AfterShip Returns & Exchanges , 2,273 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
    1.8K
  • 11% of ratings are 4 stars
    258
  • 3% of ratings are 3 stars
    63
  • 1% of ratings are 2 stars
    30
  • 6% of ratings are 1 stars
    131
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

February 26, 2021

After 1 year using the app, found out there was a bug and it didnt work.
Support tried over and over to solve it and eventually did. they confirmed the bug and could see in the analytics that I didnt use it for a whole year. yet, refused to give me any compensation.
Stay away! poor service poor support.

unlimitedclassics
United States
2 minutes using the app
AfterShip & Automizely replied February 26, 2021

Hi,

Apologies for the inconvenience caused.

As you are connected with us on the email for your issues.
We will update you soon on this in the meanwhile you can always reach out to us via the chat option available on your account or email us at support@returnscenter.com. We are available 24 X 7.

Regards,
Brishketu

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