Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

April 8, 2024

Neha was the best customer service experience & help I have ever received! A+++

SENIQ
United States
18 days using the app
April 29, 2024

Great service fast delivery and impressive features.

Pawtopia Pet Shop
United States
2 months using the app
June 12, 2024

great great great

fbrq.com
Hong Kong SAR
4 months using the app
November 27, 2023

Neha was very prompt in removing the after ship branding. Thank you so much.

RH Hijabs Co
Australia
About 3 years using the app
January 9, 2024

Perfect app, and works exactly how you would expect it and more

District
Netherlands
About 2 months using the app
January 4, 2024

Nalinee answered all my questions, excellent support and went beyond my expectations

Docking Drawer
United States
Almost 6 years using the app
March 19, 2024

The customer service representative was quick to respond friendly and helpful.

BYTFS
United States
4 months using the app
April 28, 2024

Very helpful

COCOWILLOW
Australia
Almost 3 years using the app
January 25, 2024

Super great customer service!

The Bruce Francois Store
United States
Over 3 years using the app
March 15, 2024

awesome co. to work with very helpful answered all questions and willing to help anytime.

The Hearts Corner , LLC
United States
2 months using the app