Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

October 1, 2023

Great portal with lots of customisation options and very helpful support, 5 stars.

Bags Alternative
United Kingdom
3 months using the app
January 20, 2024

helpful, friendly

SuperStar Bedding
United Kingdom
15 minutes using the app
June 30, 2023

Nalinee was very helpful when I had some difficulty with the app. She cleared up all my questions and concerns.

ENEZ Swimwear
United States
About 5 years using the app
July 26, 2023

Moazzam is great. The customer service is always seriously amazing for After Ship! They are fast and hang in with you till your issue is solved.

Lacy Boots
United States
Over 2 years using the app
July 7, 2023

Nalinee was efficient and helped me very easily solve my issue. She provided great customer service.

KIWI/ fig.
United States
Over 1 year using the app
June 29, 2023

Excellent Service from Nalinee.
She help me resolve my problem.
Thanks
.......................................

BRAVA
Canada
Over 4 years using the app
May 31, 2023

Great assistance, super fast support on all questions. Quick and easy setup. high recommend :) Thanks again

AncientBrand
United States
6 months using the app
Edited June 10, 2023

The five star rating is for the customer support. The customer support is very good and Moazzam was able to help me quickly and easily. I haven't had a chance to really use the app much yet... just getting it set up.

Montana Casting Co.
United States
4 months using the app
October 4, 2023

Lovish Khas has supported me today, he helped to set up the after-ship app. thanks!

Purrfect Tail Wag
Norway
4 months using the app
May 19, 2023

Thanks Ayush for such an amazing explanation regarding how the shipping status & merge tags actually works within Aftership. :)

Zahraa The Label
United States
Over 2 years using the app