Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 3, 2023

Nalinee was of great support .............................................................................

Flibustier Paris
France
About 1 month using the app
June 30, 2017

Works Great! I would not have a store without this app.

Megastorepro
United States
About 1 month using the app
November 5, 2017

Very good app ,I would recommend it to any store. Easy to use.

Sogeni
Cameroon
About 1 month using the app
July 14, 2021

Super excited to use the return feature offered by AfterShip. Superb customer service! Highly recommend...

LUXYBIT
United States
About 1 month using the app
August 11, 2023

wow, it was a goof experience and this is also a good app with good customer services. thanks.......

Air Flexa
Canada
About 1 month using the app
December 6, 2017

This is an app no store should be without. Our store will always have this app installed and use to our best ability.

Carp Fishing Baits
United States
About 1 month using the app
January 28, 2018

FREAKIN AWESOME! It is a powerful thing to be able to offer RETURNS right from my Shopify Store and it is so easy for the customer to use as well! Really cuts down your time on the phone or e-mailing customers back about issues! HIGHLY RECOMMEND!

Gods Light Gift Store
United States
About 1 month using the app
May 30, 2022

Good app. great support. I have been with these guys for a while now and they are highly responsive and supportive. I appreciate the help I received today. Thank you

Bennys Beauty World
Canada
About 1 month using the app
July 25, 2017

Amazing app! Does what it says. Very convenient, must have for every store!

Drwatchband
Singapore
About 1 month using the app
November 19, 2017

Easy to setup, and a must have app. Simplified our returns process, hands down the best return app I have personally tested.

Yogaislife
United States
About 1 month using the app