Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 17, 2017

Great app, does what it says.

Squishyvibe
Israel
About 1 month using the app
November 9, 2021

Easy to integrate. Very smooth installation, customizeable. Will be using on other stores in the future.

ADDISON BELLE
United States
About 1 month using the app
September 11, 2017

Great App! Better than a superstore customer service!!

Sadies Goods
United States
About 1 month using the app
July 29, 2017

Easy, no need for coding and fulfilled my need.

Thank you

Dantil
Saudi Arabia
About 1 month using the app
August 5, 2017

i believe Returns aftership app is the best app for returns. i couldn't have wished for any other returns app. five star

Boashop
United States
About 1 month using the app
October 11, 2017

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Vh Clothing
United States
About 1 month using the app
December 16, 2017

Perfect ! This app is wonderful !

Les Bebes Marcheurs
France
About 1 month using the app
September 13, 2023

Our onboarding experience was very smooth considering the quick turn around and the Aftership team has been really supportive in the transition helping to troubleshoot teething issues between our previous platform and continue to improve the system to meet our needs. A great experience so far!

Crop Shop Boutique
Australia
About 1 month using the app
Edited February 19, 2024

Always quick to respond and resolve issues! 5 Star!

enstyle The Boutique
United States
About 1 month using the app
November 12, 2017

Without AfterShip, I have no idea how I would be able to manage returns. They make it really easy to streamline the process and I couldn't be happier.

Sydney Umeri
United States
About 1 month using the app