Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 26, 2023

Amazing support. I had a few questions regarding setting up the return labels and had help right away and they even jumped on a google meeting to make the explanation much easier! Definitely use!

EVLTN
Canada
About 1 month using the app
July 13, 2022

It's really great for us! It makes our return & exchange process much more easier than ever! Highly recommended!

Angel Maternity USA
Australia
About 1 month using the app
September 15, 2017

very good app...keep up the good work

Dtxavulas
United Kingdom
30 days using the app
August 23, 2017

SO easy to use and makes customers feel comfortable after checkout! Great app.

Earthemporium
United States
30 days using the app
November 2, 2017

Afterships return center make dealing with returns easy and fast! They take care of all the detail and make it convenient and easy to handle returns. Hands down the best returns app in shopify!

Poster Print Playground
United States
30 days using the app
March 30, 2022

Great service and the app works well. You can use their templates, but also customise all sort of things.

Shoppol.eu
Netherlands
30 days using the app
May 11, 2021

i really appreciate working with the tech support, they resolve my issue very fast good service i recommend

PristhyShop
Canada
30 days using the app
June 9, 2021

I was having a difficult time with getting my app downloaded to my store and the support was so patient and helpful to me. Actually they ended up going in to fix it, but I'm grateful they relieved my fustration!

Boutique76.store
United States
29 days using the app
November 21, 2023

The instructions over Google Meet was very clear and helpful. Thank you Aditi

San Lueur
Australia
28 days using the app
November 17, 2017

Nice app! Allows you seamlessly manage customer's returns

Storypage Stores
Nigeria
29 days using the app