Reviews (2,399)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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I still have to test the app but it seems it will work good for my purpose. I hope that more couriers will be added for the return feature as I wish to have more options, but for the moment it will do.
Thanks for your valuable feedback. We are pleased to know that you found it useful.
Kindly share the list of the couriers you want to integrate with us and we'll check with courier integration team to help you.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
For further assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
WOW ! what a relief it is to know that this app could meet the customer half way and Me not having to deal with the extra work, Great app and I would recommend it to all entrepreneurs.
great support! when I was testing with this app, I found problem in creating label upon approving a return. I contacted the support by chat, and quickly I got the response and the problem was solved.
Works like a charm! Keep up the good work, guys! Thank you!
Amazing application, a must have definitely!
I reached out to their customer support team to help resolve a domain name error to set up my returns page. They were very responsive and resolved my issue expeditiously. Great first time experience utilizing their customer support!
Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat app!
I am new in business so I am downloading all of the suggested apps to make sure that my business is running smoothly. So far AfterShip Returns has been great... i'm most thrilled about the customer support. I had an issue... reached out to support and my issue was taken care of in no time.
Application works great, helped us to manage returns easy and fast and also their support helps fast!
Great customer service. My helper was very patient. Provided me with screenshots and if I was was very confused.