Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 6, 2019

I haven't fully tested yet, as I just recently set up my store. But I really appreciate the easy and customer-friendly use!

AVA Holistic Skincare
Slovakia
4 months using the app
October 14, 2019

Really great app! I appreciate the ease it gives to my customers to track their packages. Also very efficient.

Roe's Retail
United States
4 months using the app
November 18, 2021

This app is very powerful. It requires quite a bit of configuration and help from support but it's worth the effort.

Carrera US
United States
4 months using the app
AfterShip replied November 30, 2021

Thank you for your valuable feedback. We are happy to know that you liked our app.

We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Returns Center

November 9, 2017

this apps is very good for control all return center

Fleekart
Canada
4 months using the app
May 18, 2021

It seems to be a quite mature return app. hope your team can add one feature: - let customer choose refund and exchange at the same time in the same order
- limit customer from applying several return requests per "item"

SOÉJU online store (ソージュ オンラインストア)
Japan
4 months using the app
AfterShip replied May 18, 2021

Thanks for your valuable feedback.
We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Regards,
Nitish
Team Returns Center

August 19, 2017

not sure yet i look forward to doing so thanks for the helpful

Imusthavetech
United States
4 months using the app
November 24, 2017

This is a must have app for beginners, like myself!

Flavour For Fashion
United States
4 months using the app
December 4, 2022

Its a very good app although the pricing is a bit too high, and i would accept 5-8$ dollar range anythign higher is a bit crazy but this app is good, but customer service is good.

percentage
Saudi Arabia
4 months using the app
AfterShip replied December 5, 2022

Hello,

We appreciate you taking the time and sharing your valuable feedback.

We always want to ensure that we are on the top list of your favorite apps and avoid issues such as pricing between our relationships. Hereby, we request you to let us know which plan you wish to opt for so we can provide you with the best discount possible.

You can contact us via our live chat support or email support@returnscenter.com 24/7.

We await your response.

Thanks & Regards
Returns Center Team

September 1, 2017

Great App!! It gives any site a very professional image.

Apparel4dogs
Spain
4 months using the app
November 2, 2017

Seems easy enough to setup still awaiting return

Sports Strength
Canada
4 months using the app