Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

November 9, 2017

this apps is very good for control all return center

Fleekart
Canada
4 months using the app
May 18, 2021

It seems to be a quite mature return app. hope your team can add one feature: - let customer choose refund and exchange at the same time in the same order
- limit customer from applying several return requests per "item"

SOÉJU online store (ソージュ オンラインストア)
Japan
4 months using the app
AfterShip & Automizely replied May 18, 2021

Thanks for your valuable feedback.
We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Regards,
Nitish
Team Returns Center

August 19, 2017

not sure yet i look forward to doing so thanks for the helpful

Imusthavetech
United States
4 months using the app
November 24, 2017

This is a must have app for beginners, like myself!

Flavour For Fashion
United States
4 months using the app
December 4, 2022

Its a very good app although the pricing is a bit too high, and i would accept 5-8$ dollar range anythign higher is a bit crazy but this app is good, but customer service is good.

percentage
Saudi Arabia
4 months using the app
AfterShip & Automizely replied December 5, 2022

Hello,

We appreciate you taking the time and sharing your valuable feedback.

We always want to ensure that we are on the top list of your favorite apps and avoid issues such as pricing between our relationships. Hereby, we request you to let us know which plan you wish to opt for so we can provide you with the best discount possible.

You can contact us via our live chat support or email support@returnscenter.com 24/7.

We await your response.

Thanks & Regards
Returns Center Team

September 1, 2017

Great App!! It gives any site a very professional image.

Apparel4dogs
Spain
4 months using the app
November 2, 2017

Seems easy enough to setup still awaiting return

Sports Strength
Canada
4 months using the app
September 26, 2017

One of the most efficient app on Shopify. Please add option to customise email.

Chequers Outlet
United Kingdom
4 months using the app
June 6, 2022

I have the app mostly set up though we haven't actively started using it yet. I had to contact support for several things and their response and knowledge was timely and very helpful.

Lowbrow Customs
United States
4 months using the app
May 26, 2022

This app has been a life saver. It is not the most intuitive to set up and can be a bit wonky at first but once you get the hang of it, it works great .

Amma
United States
4 months using the app
AfterShip & Automizely replied May 26, 2022

Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center