Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

May 1, 2024

Very patient and helpful. Thank you.

Fair Winds Sporting Co.
United States
About 2 months using the app
January 4, 2024

Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.

Rebel Reaper Clothing Company
United States
6 days using the app
June 13, 2024

Easy setup, friendly customer service.

LOUPN
United States
About 1 hour using the app
February 10, 2024

Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested.

Hill College
Australia
8 days using the app
January 29, 2024

Very good customer service!

ecologyst
Canada
Over 3 years using the app
May 21, 2024

Thanks to Neha for helping me set up the return and shipping functions. This app is very flexible and reasonably priced.

Mochi Active
United States
2 days using the app
October 10, 2024

estoy en el periodo de prueba gratuita pero de momento todo funciona muy bien, gracias por el servicio

ParafarmaBaby
Spain
39 minutes using the app
April 9, 2024

Harvinder is very helpful every time I need an answer to any query.

Carrot & Stick
Australia
14 days using the app
May 21, 2024

Great customer service.

Valéntti Canada
Canada
18 days using the app
January 13, 2024

Quick and amazing service

blossombaduk
United Kingdom
Almost 2 years using the app