Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

September 6, 2023

Definitely an App I would recommend for any online business trying to make the return process seamless and easy.

The support is offered is exceptional.

Crossover International
South Africa
2 months using the app
July 12, 2023

Great communication and fast troubleshooting. They were able to solve my issues quickly and walk me through the platform.

True Glory Hair
United States
Over 1 year using the app
Edited October 26, 2023

I still have to test the app but it seems it will work good for my purpose. I hope that more couriers will be added for the return feature as I wish to have more options, but for the moment it will do.

Deha Store Europe
Italy
29 days using the app
AfterShip & Automizely replied August 22, 2023

Thanks for your valuable feedback. We are pleased to know that you found it useful.

Kindly share the list of the couriers you want to integrate with us and we'll check with courier integration team to help you.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

For further assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 17, 2023

Nice and easy

Clara
United States
About 1 month using the app
October 7, 2023

Prompt reply on customer services ! my problem solved immediately. Great customer services. Great app easy to use and good to customize !

The Bloor
Canada
14 days using the app
August 10, 2023

very good assit sosososososososososogood!OUR CUSTOMERS CAN REACH THEIR RETURN GOOD PAGE WHICH SHOWS SO GOOD

Techplanet hub
Estonia
5 months using the app
Edited April 19, 2024

Easy to install and support was immediately available to help me.
Very helpful and easy to use. Great suite of apps

Unapologaytic
United Kingdom
9 months using the app
August 15, 2023

1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!

MARIE JUNE
United States
5 months using the app
June 27, 2023

Attentive customer care and easy integration to automate the return process. Really happy with the app!

Aeptom
United States
10 months using the app
May 23, 2023

prabha was fantastic at helping me with a issue that he helped me to resolve. We got everything sorted.

Anne Louise Boutique
United Kingdom
About 3 years using the app