Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 6, 2021

Really easy to use and great layout/design for the return page. Also, the support team is amazing! Really helpful and happy to answer all your questions.

1Body activewear
Australia
22 days using the app
October 26, 2023

God og nem overskuelig app med rigtig hurtig og effektiv support.

OutletLamper.dk
Denmark
21 days using the app
July 6, 2017

Great app easy to setup and use by the customers

The Swed
Sweden
22 days using the app
Edited February 27, 2021

Pretty easy and makes it simple for small business owners not to worry about returns. I like the app a lot.

Girly Rush
United States
21 days using the app
January 8, 2022

This app really helps with the customer's return process, the support team is super quick and helpful.

Aleader
United States
21 days using the app
June 21, 2017

Love it! Super easy to use and looks great!

Cosgrove Original
Australia
21 days using the app
May 12, 2021

Great app and super easy to learn how to use. I would highly recommend this to anyone who is looking for returns for store credit.

Jewels Kennedy Designs
United States
21 days using the app
June 9, 2023

Fast customer service reply. I do struggle a bit to find out how things work, but the great customer service always helps me

Made Me Cop
Netherlands
21 days using the app
May 20, 2021

I love this app so much is has been great for my Shopify website and the support also has been great.

Beauty By Tia
United States
21 days using the app
Edited August 17, 2017

The best app and a great help for order tracking! They cover a wide range of couriers world wide which makes them the best! Just installed it and hoping to get more out of it.

Madera Ph
Philippines
20 days using the app