Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 28, 2017

its a really useful app, definitely recommended

Bobawear
United States
18 days using the app
August 8, 2017

This app and service is extremely useful. Best app available for tracking returns. Everyone with an eCommerce should install this app. It will make your life so much easier.

Nevets Online
United States
18 days using the app
September 30, 2017

A very good app to maintain your returns seamlessly.

Pioneer Appliances
India
17 days using the app
September 27, 2017

SUPER simple to set up. Works really well from both a customer and retailer perspective. Very happy and provides a great solution to manage the returns process. And what's more, it's free! Amazing.

Peticular
Australia
17 days using the app
July 27, 2022

The app is great and easy to use. I like the integration with Postman for return label generation as well. My only request would be to offer a cheaper option of the Pro version for under 20 returns a month as the features are necessary but too expensive ($119/mo) for small brands until they grow!

Ædelhard
Canada
17 days using the app
June 4, 2017

This App is Amazing!! The Automation is Incredible!!

Liberty 1
United States
17 days using the app
May 28, 2021

Robust and powerful and 24/7 chat support which is realy helpful i greatly enjoy this app for retursn and also their tracking

Cloud9 Scrubs
United States
17 days using the app
January 1, 2018

AfterShip Returns Center is a clean, organized way to get all of my returns sent back from my customers. It’s easy, and there’s no hassle or fuss. Directions for returns and policies are clear to read and understand, and for a girl like me running my first business this will always come in handy.

Goldenbabie
United States
17 days using the app
September 21, 2017

Way To Go! AfterShip Returns Center makes your Return Policy execution so easy. The app reduces lots of headache and effort. It is a "MUST HAVE" in all stores. The returns are automatic and easy, spontaneous. Very Good App! My recommendation: GO FOR IT!

Pioneer Kitchenware
India
17 days using the app
November 21, 2023

In the process of setting everything up and having great customer support so far.
Great documentation, but also human help if needed. Looking forward to using the app in the future.

Spirit of Eden
Germany
16 days using the app