Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 7, 2023

Got amazing help from Yogeshwaran C and Neha to fix something on my website. I couldn't have done without their help. They were very attentive and fast, and didn't stop until the problem was 100% solved!

Thank you!

Nolia Bae
United States
14 days using the app
November 6, 2023

VERY HELPFUL NEHA WAS HELPFUL

Foreign Globe
United Kingdom
14 days using the app
January 23, 2023

Very quick response. Helped me set up the return page on my website :) I recommend everyone, if you are looking for an app like this, go for the Aftership Returns app.

TheWayouth
India
14 days using the app
February 20, 2023

Nice customer service! thank you so much for the quick response! I'll try more to test the app. Thanks again!

Hobolite
United States
14 days using the app
February 25, 2021

Great! Works like a charm. But don't understand why I need to write 100 characters before I can submit this...

Unreel Store
Norway
14 days using the app
December 29, 2021

really good support and really helpful. The platform is nice but not good translate in french, after you can do it yourself easely!

MY FRENCH GALLERY
France
14 days using the app
July 15, 2017

This is a great app! It is easy to use and works really well. I would definitely recommend it.

Violets Handmade Vintage
United Kingdom
14 days using the app
October 7, 2023

Prompt reply on customer services ! my problem solved immediately. Great customer services. Great app easy to use and good to customize !

The Bloor
Canada
14 days using the app
March 22, 2023

I'm currently on a trial of this app and finding it to meet our needs. The interface is clean and well-designed as well as intuitive and the functionality is just what we're looking for. I'm had to contact support with some queries, and they've all been answered quickly and efficiently.

Tom Raffield
United Kingdom
14 days using the app
October 21, 2021

IT IS GREAT APP11111111111111111111111111111111111111111.This shop assistance is nice!!!!!!!!!!!!!!!

Leukbook
Australia
14 days using the app