Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

August 12, 2021

I'm still figuring out how it works step-by-step and feels not that difficult to do so far. Obviously, the support chat service is awesome. The response was fast and good.

stylepalm
United States
6 days using the app
January 23, 2021

Customer service was a big help setting up the system. I am excited I found this company I needed to customize and make my returns seamless, I am excited to use this program in my store.

WITH LOVE FROM PARADISE
United States
6 days using the app
November 9, 2021

Very prompt and friendly service. Ankush was very helpful and addressed my queries in a timely manner.

JewelleryMatters
Canada
6 days using the app
October 27, 2017

Amazing app! It gives sooo much confidence to my customers! A must have for every e-commerce

Positive Taste
Colombia
6 days using the app
April 12, 2017

As we offer a 30-day returns policy we get quite a few returns which can get messy to try and handle. Returns Center by AfterShip streamlines this process with an easy to set up, professional back end to manage each return. We're very happy with the app!

Ramp Champ
Australia
6 days using the app
August 8, 2022

After getting set-up on Aftership returns the support is great, every question has been answered and it's extremely quick! Integrated instantly.

HEAT
United Kingdom
6 days using the app
July 20, 2022

AfterShip Return is a complete and very flexible app. We can give professional, quick and seamless refunds to our valued customers. We really appreciate the possibility to add our own return reasons and fees to match our existing invoicing system and refund policy. As well, we translated the reasons, the notifications and the return page so the customer has a similar experience as in our physical locations. The technical support team is absolutely great, fast, patient and comforting.

Bois Expansion
Canada
6 days using the app
December 31, 2021

Sanjeet was quick to respond and complete what I needed. The customer service is always on top of things.

All Abundant Things Home Design
United States
6 days using the app
September 20, 2021

Just installed this app. Very professional and saves time going back and forth with customers :) Who doesn't love an easy return process!

MVMNT LMTD
Australia
5 days using the app
April 11, 2023

Amazing app and support team! Very experienced people. App has lots of integrations for a seamlessly customer experience when receiving notifications or creating the returns. Thank you Ayushi!

Ferozia Beauty
United States
5 days using the app