Reviews (2,399)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Great customer service, I talked with Panda and a few others (Neha, Nallnee) and they have been extremely helpful in resolving the issues during the setup process. They have gone out of their way to ensure that our returns work.
Thanks for your help. I have not used the return service yet but the customer service is great. I hope to use this service often. Everything is easy to apply to the store.
I had a positive experience with the customer service representative. I would reach out for assistance again.
Really helpful customer service, quick to respond and help me set up my returns page. Excited to use the rest of their apps to help me grow my brand! :)
Aftership helps my website out a lot with shipping etc
He did an amazing job helping me, the app is amazing and the prices are reasonable for a small business owner, I would recommend the app to everyone I know
Great, Organized Return Process and AWESOME Customer Service. I had a minor issue today and I shared my Screen via Google Chat and got it resolved quickly!
Very responsive and quick with my request. I am a new customer in the process of setting up operating systems for new business and need all the help I can get!
This App made my life easy. Its very simple to set up and operate. Its free and saves you a lot of time, makes you look professional and organizes your tasks.
I liked that Nitish was determined to resolve my issue. A quicker way to resolve issues would be an actual conversations vs a chat. The agent prior to him only sent links not helping resolve my issue. He had great customer service, patience and walked me through the process.