Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return options, including refunds, store credit, and exchanges. It integrates well with Shopify, simplifying return tracking. Suitable for all business sizes, it offers a free plan with essential features. Merchants commend the efficient and helpful customer service. The app is user-friendly, offers a free trial, and has no hidden fees. It's noted for its continuous improvements based on merchant feedback.

April 29, 2021

Easy setup, quick response from customer support. My team is very happy to manage returns now. Before it was mess. :)

7E Wellness
United States
6 days using the app
October 5, 2021

Customer support is so fast! Use friendly and super easy to use. Definitely recommend any automizly apps

Nadaré Co.
Canada
6 days using the app
May 30, 2022

Had some questions and spoke to Moazzam. He was providing an exceptional customer service. Thank you.

EDOS
Romania
6 days using the app
August 12, 2021

I'm still figuring out how it works step-by-step and feels not that difficult to do so far. Obviously, the support chat service is awesome. The response was fast and good.

stylepalm
United States
6 days using the app
January 23, 2021

Customer service was a big help setting up the system. I am excited I found this company I needed to customize and make my returns seamless, I am excited to use this program in my store.

WITH LOVE FROM PARADISE
United States
6 days using the app
November 9, 2021

Very prompt and friendly service. Ankush was very helpful and addressed my queries in a timely manner.

JewelleryMatters
Canada
6 days using the app
October 27, 2017

Amazing app! It gives sooo much confidence to my customers! A must have for every e-commerce

Positive Taste
Colombia
6 days using the app
April 12, 2017

As we offer a 30-day returns policy we get quite a few returns which can get messy to try and handle. Returns Center by AfterShip streamlines this process with an easy to set up, professional back end to manage each return. We're very happy with the app!

Ramp Champ
Australia
6 days using the app
August 8, 2022

After getting set-up on Aftership returns the support is great, every question has been answered and it's extremely quick! Integrated instantly.

HEAT
United Kingdom
6 days using the app
July 20, 2022

AfterShip Return is a complete and very flexible app. We can give professional, quick and seamless refunds to our valued customers. We really appreciate the possibility to add our own return reasons and fees to match our existing invoicing system and refund policy. As well, we translated the reasons, the notifications and the return page so the customer has a similar experience as in our physical locations. The technical support team is absolutely great, fast, patient and comforting.

Bois Expansion
Canada
6 days using the app