Reviews (2,398)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

September 20, 2022

Great customer service. Haven't used the return process yet but it seems pretty straightforward so far!

Belle & Beyond
Australia
13 days using the app
November 23, 2021

Sanjeet was very professional and helpful with my questions as I set up aftership. He was able to solve my issues fast and was very friendly.

Ghorēe
United Kingdom
13 days using the app
August 27, 2017

So far no complains here. Still in the process of getting my store out there,we put our last into this.Gods willing he will shine some light on our store. I love everything about this app and helping us get our store up and running.Thank you

Djae Disenos
United States
13 days using the app
Edited November 12, 2017

A very good app and is a must for every startup businesses. I recommend this app.
Easy integration and efficient support staff enable smooth functioning of your Online stores without any hassles.

Blueturquoise
India
13 days using the app
January 11, 2023

Thanks a lot for the amazing online CS , the person was so kind and helpful.
Thanks a lot for the amazing online CS , the person was so kind and helpful.

Cocktaiil
United Arab Emirates
12 days using the app
February 26, 2021

This app is so easy to set up and for the customer to use on the front end. I would recommend it to anyone.

Basketly
South Africa
12 days using the app
February 7, 2023

The app is extremely complete, and they offer support 24/7. We use Aftership only for returns and they jumped on a call with us via google meet and helped us set it up.

Toni Pons
United States
12 days using the app
December 4, 2017

This app is a must! It is very user-friendly! Great staff is always available to answer any questions you might have!

Monochrome Addict
United States
12 days using the app
January 28, 2018

It is just as simple as their video shows. I am glad I came across this app. I am just starting and cannot afford to pay monthly on apps, so I saw AfterShip. Easy to install, edit and implement. You wont be disappointed. So far I am happy with it. No issues as this point. Thank you AfterShip for the free app :-)
Makes returns easy

Yr Boutique
United States
12 days using the app
Edited April 15, 2023

I am extremely pleased with the exceptional support I received. The team went above and beyond to address my concerns promptly and professionally. Their expertise and responsiveness were outstanding, and I am grateful for their assistance. Their commitment to customer satisfaction is commendable, and I highly recommend their services. I am truly impressed with the level of support I received and will continue to rely on their expertise in the future. Thank you for exceeding my expectations and providing top-notch support!

best regards

Orgacar
Switzerland
12 days using the app