AfterShip Returns & Exchanges , 2,294 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable return options, including refunds, store credit, and exchanges. It integrates well with Shopify, simplifying return tracking. Suitable for all business sizes, it offers a free plan with essential features. Merchants commend the efficient and helpful customer service. The app is user-friendly, offers a free trial, and has no hidden fees. It's noted for its continuous improvements based on merchant feedback.
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Sanjeet was quick to respond and complete what I needed. The customer service is always on top of things.
Just installed this app. Very professional and saves time going back and forth with customers :) Who doesn't love an easy return process!
Amazing app and support team! Very experienced people. App has lots of integrations for a seamlessly customer experience when receiving notifications or creating the returns. Thank you Ayushi!
I asked them to remove the "powered by" section and they were one of the only customer service I have ever Sean to respond in seconds.
Thank you!
Customer service was quick in response. Understood the issues I was experiencing and was able to fix it in an efficient manner.
I'm still in the process of setting up the app, so this rating is based solely on customer support. I've contacted customer support twice and both times have had my questions answered quickly and sufficiently.
Great app and great support, made it quick and easy to streamline returns for our expanding business.
Just starting to set up the app but so far customer support has been good. Very helpful and responsive so first impressions are good.
TOP NOTCH CUSTOMER SUPPORT !
Very nice guy who took a lot of time and even helped me trough a video chat! App is working now !
Thanks !
Ankush was great, helped me with all my queries. The best customer service I have had on an app, speedy replies.