Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

March 21, 2024

Great customer service!

Small Town Westerns
United States
Almost 2 years using the app
February 12, 2024

So far, so good. Fast customer support as well from Priyansh.

NPC Shop
United States
21 days using the app
March 13, 2024

Priyanka did well in assisting me with my concerns.

Solgaard
United States
7 months using the app
May 13, 2024

Neha was extremely helpful. Look forward to working with you more.

Kenneth Cole
United States
44 minutes using the app
Edited March 22, 2024

Aditya was incredibly helpful! Highly recommend!

American Bass Audio
United States
4 months using the app
February 23, 2024

Priyansh was so helpful and explained the platform very well! Thank you so much

Figlia Jewelry
United States
9 days using the app
Edited March 8, 2024

Pretty easy to set up, chat associate was extremely helpful!

Glitzy Bella
United States
3 days using the app
AfterShip replied March 6, 2024

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance and have doubts about any feature of our app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 11, 2024

Amazing support and features!

Synformulas GmbH CH
Germany
19 days using the app
April 18, 2024

Harvinder was great and helpful to me on some install and detail questions. Very responsive and knowledgeable.

smartCRUTCH USA
United States
About 21 hours using the app
February 9, 2024

Easy to set up and great service from Nalinee

Bisous Pets
Australia
12 days using the app