Reviews (2,398)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 29, 2021

I've installed this app few days ago and I had a few questions to customer service. They respond quickly in chat and also offered a voice call. Was very helpful, I got answers to my questions. Thanks!

in et about
United Kingdom
10 days using the app
August 4, 2023

Very helpful & took the time to show me everything needed for me to make a proper decision. thanks for you help

BB Branded
Canada
10 days using the app
May 28, 2023

Very good support ,
Helped me a lot and its a good app

LaFlamas
Romania
10 days using the app
July 17, 2017

Returns Center by AfterShip is on our list of "must-have apps" whenever we launch a new store. Keeping our customers informed of their deliveries increases customer satisfaction and reduces customer service times. Therefore, it's easy to see why we love it so much!

Kids Car Sales
Australia
10 days using the app
January 20, 2018

Excellent app! Great options and ease of use.

Karidapro Hub
United States
10 days using the app
October 8, 2017

Highly recommended!! Easy to follow and setup. Takes many burdens off your shoulders in creating your own system and handling returns. Thanks!!

Mod Trend Wear
United States
10 days using the app
July 12, 2017

Good and useful for our business to know hows customers feeling about our products

Sunflower Stroller Inc
Canada
10 days using the app
September 15, 2021

Pretty easy to set up. Haven’t started running yet so we will see how smooth it goes. I’m hoping it makes it a pretty easy process

HUDSON HOUSE BOUTIQUE
United States
9 days using the app
August 16, 2017

Very efficient and reliable...This app is just what an e-commerce site needs to succeed!

Premium Dog Products
Canada
9 days using the app
September 10, 2017

Great App, delivers a seamless link to our store and gives customers the confidence they need to give safe returns. I'm sure it'll work across manny business types.

Okuhstudios
United Kingdom
9 days using the app