Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

November 29, 2017

I quite pleased with AfterShip and how it has made this part of my business much easier!

Seewhatsnewstore
United States
9 days using the app
August 3, 2017

So far so good! It was super easy to set up and put a link directly on my website. I have no doubt that it will make my customer's life easier should they ever need to make a return. And best of all - its free!

Freestyle Swimwear
Australia
9 days using the app
January 16, 2018

Great app. it's amazing this application is free.

Parfumaniacom
Türkiye
9 days using the app
January 21, 2023

Aditya was amazing! I had a couple questions and she was able to help me very quickly and kindly :) Thanks!

The Hearing Co.
Canada
9 days using the app
October 26, 2017

The return workflow is professional . Easy to intall and setup this app.

Goviloop Online Store
Hong Kong SAR
9 days using the app
March 16, 2021

Haven't used app in action much yet, but the customer support is great! very fast to respond and can walk you through anything you need. very much appreciated

scandiborneu
United Kingdom
9 days using the app
June 23, 2021

Very convenient. Makes the whole process of returns much more streamlined and efficient. Also great from a data collection perspective.

Ralph Christian
United States
9 days using the app
January 5, 2022

Good customer service. They respond immediately. The interface is also pretty simple to use and friendly.

Sparta Shapewear USA
United States
9 days using the app
August 27, 2017

nice app would be nice if you guys include or make another option for terms & conditions.

Www Teckstore Co Uk
United Kingdom
9 days using the app
November 11, 2022

I am new to all of this and I have found these guys to be great along my journey. It was so easy working with these guys. They are so fast and they send images along the way. Within the images, they highlight or circle the areas in which I was looking making it even faster for me to find. It was making it very easy to understand. I feel like this is going to help my store out a lot and make it so much easier on me. I would highly recommend this app!

ulazydog
United States
8 days using the app