Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

September 6, 2022

Makes life alot easier when customers need to return goods and have a backend where to do it. Also benifits you in the long run as many customer opt in for store credit which means they will return.

Decor Handles
South Africa
7 days using the app
March 3, 2022

Awesome app which also includes awesome support to go with it! Will certainly make my job a lot easier.

Allure Clothing & Apparel
Australia
7 days using the app
February 17, 2023

Just added this app today. So far the customer service has been great! Looking forward to seeing how this app performs for us. Thank you!

Henly
United States
7 days using the app
January 23, 2023

Ottima assistenza clienti, risposte rapide, concise, consiglio altamente l'applicazione, servizio di qualità.

Curdora
Italy
7 days using the app
August 14, 2023

Nalinee was really quick to respond and helpful in walking us through the features of the app. Great support.

Zuri
United States
7 days using the app
August 20, 2022

Just getting set up but so far they've been very helpful with answering my questions and getting the app customized.

The Aromi
United States
7 days using the app
February 18, 2021

Amazing app, it will help any e-commerce who wants to be professional. Thank you soo much for the help 'AfterShip'

odmoss
Ireland
7 days using the app
April 11, 2023

Ayush was quick, respectful, and thorough in resolving all my service requirements. Great customer service experience.

Vérieta Accessories
United States
7 days using the app
October 30, 2022

Quick and easy to use. Great customer support. Easy installation. Easy setup. Big fan, will use this for all my stores.

HEEDA SHADES
United States
7 days using the app
July 15, 2017

good product and service would recommened

The Local Pet Store
United Kingdom
7 days using the app