Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Aditya Kumar helped me verify my email domain and was very helpful.
This review is for my previous experience with someone else:
I just had my demo, it was very helpful and answered most of my questions. I think this app is user friendly (especially for first time store owners). They are working on enabling more features, like calculating estimated shipping costs for returns, which will be a huge plus for the future.
However, I will say my demo experience was a little off-putting. After my demo, I was asked to write a review for a discount (which I wrote honestly above). I was asked why I did not rate this app 5 stars and I simply explained it was because a feature that I was hoping to use is not available yet. He said ok and goodbye and I was no longer offered the discount.
Thank you so much for taking the time to write the review.
We are sorry to hear that you didn't have the best experience using the Returns Center application and the feature that you're looking for. However, we've taken your feedback and shared it with our product team to check the feasibility of this feature.
We are working hard to make it more user-friendly. One of our experts will be reaching out to you via email to understand more about the feature in detail and best assist you further.
Regards,
Team Returns Center
Very good and quick customer support. Asked them to remove 'powered by..' and in a minute everything was done.
awesome............................................................ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Very good app, it back my customers !
installed this app to quickly be able to automate the returns process. so far seems easy and customer service is good. it is simple to use.
Great app., really the best for all.
I like it
Good job
Great app, easy set up, great layout of the Return Center adding value to the Store!
Great app! Brilliant idea. I will happily use this app. Thanks a lot.
Easy setup, quick response from customer support. My team is very happy to manage returns now. Before it was mess. :)
Customer support is so fast! Use friendly and super easy to use. Definitely recommend any automizly apps