Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 28, 2023

fast reply and kind support:) lovely

Sonnenschein
Romania
5 days using the app
April 20, 2021

TOP NOTCH CUSTOMER SUPPORT !
Very nice guy who took a lot of time and even helped me trough a video chat! App is working now !
Thanks !

Permant
Germany
5 days using the app
May 27, 2023

These guys are doing their jobs. I am new with the app and I've had some problems but the support team really helped me out

Cariem
Romania
5 days using the app
October 29, 2021

Ankush was great, helped me with all my queries. The best customer service I have had on an app, speedy replies.

ST ARGO
Australia
5 days using the app
July 14, 2017

Nice setup. I like having the returns information on my site.

The Cutesy Shop
United States
5 days using the app
August 19, 2017

Great
thank you very much for this job

Shop Prince
France
5 days using the app
July 1, 2017

Great product recommend it. easy to install.

Giftcardsru
United Kingdom
5 days using the app
April 21, 2022

Je suis très satisfaite de l'application. Cela répond à mes besoins, et l'équipe est super. Ils répondent rapidement à mes demandes.

SOYARTH SHOP.
France
5 days using the app
Edited August 11, 2021

Great app! Has made making returns so much easier and efficient for our customers. We work in retail so this is an absolute life saver. Also, customer service is great. They respond immediately and help with any issues!

Scarlette The Label
United States
4 days using the app
September 1, 2021

As always another great experience. Fantastic staff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Urban Baggage
United States
4 days using the app