Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 11, 2017

Great app, made returns so easy.

Brett, Watch Wardrobe.

Watch Wardrobe
Australia
3 months using the app
August 1, 2017

It´s a really good and simple free app. I would only suggest that all the words and sentences should be editable so anyone can change the default words to his language.

Kkdu
Chile
3 months using the app
Edited September 26, 2018

Great app for our business. Very helpful for making returns easier. I know our customers appreciate the convenience!
We just had our first return and so far so good...

Foxy’s Leotards
United States
3 months using the app
October 15, 2017

Helped my customers if they are having difficulty

Srandersons
United States
3 months using the app
May 7, 2020

simple to use and very effective to connect with your customer and the aftership help your business to look more trustable with your customer

The kitchen win
Spain
3 months using the app
March 9, 2017

Brilliant app. Great for returns and makes it simple for customers! Just waiting to be able to customize your emails and logo then it will be 5 stars. www.crestkingz.com

Crest Kingz
United Kingdom
2 months using the app
September 14, 2017

I like using this app. Its really easy to use and has cut down the work i have to do when handling returns.

Nova 14628
United States
2 months using the app
April 13, 2020

Too early to tell as I don't have any returns yet. I use aftership happily so we thought we would try this product, too. I will let you know when we have had time to test it a bit more.

OutlanderOnline
United States
2 months using the app
AfterShip replied April 15, 2020

Sure. Please take your time and try the product. Let us know if you face any issues.

December 30, 2021

Whilst trying to set this app up, I had questions and the cutomer service chat was really helpful. They explained everything I needed to know and made the whole experience easy.

JAYNE.shop
United Kingdom
2 months using the app
AfterShip replied December 30, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
ReturnsCenter Team

January 30, 2024

good customer service

Self Made
United States
About 2 months using the app
AfterShip replied January 31, 2024

Thank you for taking the time to share your valuable feedback with us.

We're delighted to hear that you had a good experience. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip