Reviews (2,327)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.

December 27, 2017

Have not fully launched store but o far so good

Classy Mama N Baby
United States
About 7 hours using the app
March 8, 2021

Just started to trial Return Center along with Aftership and Postmen. Looks very promising, will continue to trial and if everything goes as planned we will definitly be investing in these awesome apps making our customers return process smooth. Great customer support as well.

cdlp-playground
Sweden
About 7 hours using the app
February 28, 2023

muy amables, si funciona la app y es muy practica, la gente que me atendio me resolvio cada una de mis necesidades

Mister Mascotas
Mexico
About 6 hours using the app
September 22, 2022

I used Aftership to help set up automated emails for my returns and they were so helpful. Very good for amateurs on a computer!

Louley
Australia
About 5 hours using the app
December 9, 2020

I love this app, just didn't need it at the time. I did cancel, but it wasn't because of the app. It looks to deliver just what it says

FrugalChique
United States
About 4 hours using the app
June 23, 2021

Excellent Customer Services - Yet to use App but customer services is instant and offered 14 days Trial

SkipStars
United Kingdom
About 4 hours using the app
March 19, 2023

I am really liking the Aftership app!
Customer service is great as well. I recommend this app to anyone looking for a returns ans exchanges app as well as tracking.

Shop Baby Boutiques
United States
About 4 hours using the app
April 5, 2022

Great and super responsive customer service response to inquiries. Have not yet seen if it meets our stores need for store credit, but hope to explore options soon.

Next Venture Motorsports LLC
United States
About 4 hours using the app
October 28, 2021

So, I gave Sanjeet a run for his money today. I have to say he worked tirelessly to help me. He managed to fix the problem, with great communication!. Well Done Sanjeet! An asset To the company!

sharon rose emporium
United Kingdom
About 4 hours using the app
August 24, 2017

Really easy to setup and customize. Would highly recommend.

Latelier Homme
United States
About 3 hours using the app