Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 25, 2023

Moazzam was a great a help! Got us onboard fast and easy.

DRIP SUPPLY UK
United Kingdom
About 3 hours using the app
June 15, 2023

Great support team, would like to include some of the premium features but the price is too much to justify right now, such a shame. but seems like a great app

Coast Clothing Co
Australia
About 3 hours using the app
Edited January 24, 2022

Again super fast support and very easy to work with on all matters. Thanks again for all of the help!

iND Distribution
United States
3 days using the app
January 9, 2023

Contaced customer support today and Deep was very helpful and resolved the issue within minutes. Thanks so much!

Amari Wear
Switzerland
About 2 hours using the app
July 9, 2021

We were looking for a quick solution to automatized our return process, (we used a google sheet) this app is a time savior! Thank you!

By Louise
France
3 days using the app
November 22, 2021

App is pretty intuitive and even if you had questions, Support was very responsive and quick to help! Would recommend.

AdTecFootWear
United States
3 days using the app
August 2, 2021

love and easy to use as this app has all of a lot of what you need. Has all the other add ons and great chat support

SOUL’YS®
United States
3 days using the app
September 9, 2021

Top tech support, answerd all my questions in no time. Assisted me in hot to create a personal domain and other questions.

Adventure Shop Malta
Malta
3 days using the app
August 6, 2017

This app is very useful and gives more time to do other stuff !!! gj

Elkomarket
United Kingdom
3 days using the app
May 27, 2022

great service from help desk when support was needed. Easy to use interface that is similar to shopify menu structure

Bee & Alpaca
United Kingdom
3 days using the app