Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

January 2, 2018

It is excellent app. It helps us a lot in return. Easy to use, easy to install. Recommend to other shopify stores.

Organic Sleep
United States
11 days using the app
September 7, 2017

they have been Helpful with there apps. Helping me communicate with my customers and helping to track there Goods

Goodzellings
Canada
11 days using the app
March 13, 2023

Wow! very attentive customer service well trained for offering excellence in customer support⭐️⭐️⭐️⭐️⭐️. I just sign up with the company and the customer service is very prompt on reply assisting me with all my needs in order to set up my account successfully.

HOUSE OF MAGUIE
United Kingdom
About 8 hours using the app
July 17, 2017

Returns Center by AfterShip is on our list of "must-have apps" whenever we launch a new store. Keeping our customers informed of their deliveries increases customer satisfaction and reduces customer service times. Therefore, it's easy to see why we love it so much!

Kids Car Sales
Australia
10 days using the app
August 4, 2021

Great app! Easy to set up and smooth experience. Plus, very responsive customer service, always online! We're sticking with it!

MAKE-A-FRIEND
United States
About 7 hours using the app
January 20, 2018

Excellent app! Great options and ease of use.

Karidapro Hub
United States
10 days using the app
October 8, 2017

Highly recommended!! Easy to follow and setup. Takes many burdens off your shoulders in creating your own system and handling returns. Thanks!!

Mod Trend Wear
United States
10 days using the app
July 12, 2017

Good and useful for our business to know hows customers feeling about our products

Sunflower Stroller Inc
Canada
10 days using the app
August 9, 2021

I used this app to help me with my returns for my business. It is quick and easy to use and the staff are available 24/7 to help! :)

Skin Soul Smooth
United Kingdom
About 7 hours using the app
August 16, 2017

Very efficient and reliable...This app is just what an e-commerce site needs to succeed!

Premium Dog Products
Canada
9 days using the app