Reviews (2,327)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.

June 15, 2023

Great support team, would like to include some of the premium features but the price is too much to justify right now, such a shame. but seems like a great app

Coast Clothing Co
Australia
About 3 hours using the app
September 19, 2021

I needed an option to keep returns organized reliably. This program has done exactly what I needed. The support team is constantly available and ready to help as well.

Undertake Fitness
United States
About 3 hours using the app
April 27, 2022

I am still in configuration but the app is working well so far. The shipping integrations are more challenging than the returns manager.

James Niehues
United States
About 3 hours using the app
May 20, 2022

Great customer service, quick and helpful, helped me when i wasn't sure if this could work with aliexpress dropshipping and it can

SHIQ
United Kingdom
About 2 hours using the app
January 9, 2023

Contaced customer support today and Deep was very helpful and resolved the issue within minutes. Thanks so much!

Amari Wear
Switzerland
About 2 hours using the app
August 2, 2022

Great support, great app. Very affordable as well and it gives you the upper hand on competition as returning is very easy.

VoltPPE
United Kingdom
About 2 hours using the app
November 26, 2021

I started using this app, and the customer service is incredible!
Recommend to use this app! It will help with Returns a lot!

unUsual Choices
Portugal
About 2 hours using the app
January 17, 2018

Great!!!!! I love this app. Great!!!!

Dee Jays Gift Shop
United States
About 2 hours using the app
Edited December 9, 2022

very happy with the app. The team is very reactive and helpful. My customers are going to love this return process

sunsociety
France
About 2 hours using the app
May 23, 2021

The support was excelent. Priyanka was very patient and very proactive to help me.
I really recommend this App.

Flamboyant Co
Australia
About 2 hours using the app