Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

August 16, 2017

Very efficient and reliable...This app is just what an e-commerce site needs to succeed!

Premium Dog Products
Canada
9 days using the app
September 10, 2017

Great App, delivers a seamless link to our store and gives customers the confidence they need to give safe returns. I'm sure it'll work across manny business types.

Okuhstudios
United Kingdom
9 days using the app
September 2, 2017

Easy to set up, make my life easier im glad i installed it.

Pepe Pet Supplies
United States
9 days using the app
November 29, 2017

I quite pleased with AfterShip and how it has made this part of my business much easier!

Seewhatsnewstore
United States
9 days using the app
January 16, 2018

Great app. it's amazing this application is free.

Parfumaniacom
Türkiye
9 days using the app
August 3, 2017

So far so good! It was super easy to set up and put a link directly on my website. I have no doubt that it will make my customer's life easier should they ever need to make a return. And best of all - its free!

Freestyle Swimwear
Australia
9 days using the app
October 26, 2017

The return workflow is professional . Easy to intall and setup this app.

Goviloop Online Store
Hong Kong SAR
9 days using the app
July 4, 2023

thank you。it's really important for me.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

LaceMade
Hong Kong SAR
About 6 hours using the app
August 27, 2017

nice app would be nice if you guys include or make another option for terms & conditions.

Www Teckstore Co Uk
United Kingdom
9 days using the app
July 18, 2017

verry nice app, usefull and and you fixed the one thing i disliked about it or you will fix it anyway

Pain Store 2
France
8 days using the app