Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return options, including refunds, store credit, and exchanges. It integrates well with Shopify, simplifying return tracking. Suitable for all business sizes, it offers a free plan with essential features. Merchants commend the efficient and helpful customer service. The app is user-friendly, offers a free trial, and has no hidden fees. It's noted for its continuous improvements based on merchant feedback.

March 15, 2022

Really easy to use/set up. Easily customised to my stores branding. Customer service on the online chat very helpful very quick replies

Blend Hair
United Kingdom
42 minutes using the app
April 5, 2023

Lovish had a quick response to my question and supplied detailed screenshots that allowed me to self serve.

Development Store - Sunday Afternoons Inc
United States
41 minutes using the app
April 27, 2022

Easy to work with. Helpful support! Great layouts that look seamless with Shopify themes. Happy to offer our customers a simple process.

TKEQ the shop
Canada
40 minutes using the app
March 26, 2022

the agent was quick and very helpful in getting what I needed accomplished! I really enjoy this service and will continue to use it!

Tequila Moon Boutique
United States
39 minutes using the app
April 10, 2023

Really good service and really good app, much recommended to others who are interested in a good return page!

MerakiArtShop
Canada
38 minutes using the app
February 25, 2023

Very prompt, friendly and helpful service on supporting set up. Seems to be quite an intuitive process to set up and brand to match my store.

www.esuna.com.au
Australia
37 minutes using the app
May 20, 2022

Customer service is amazing! Prompt reply and friendly communication. Aditya solved all my problems. Thanks!

Rosy
Canada
35 minutes using the app
May 18, 2023

great service!

Offtopic
United States
31 minutes using the app
October 13, 2017

Awesome app. Easy install. Was struggling with customer product receipt inquiries. Just so grateful for this. Now my time can be spent building my business instead performing this type of customer service. I definitely recommend this app to Shopify store owners. Thank you guys

Hsdgadget
United States
32 minutes using the app
February 8, 2022

Sanjeev was very helpful and helped us with any questions we had and helped set up our return options

Tamara Malas
United States
32 minutes using the app