Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 28, 2021

So, I gave Sanjeet a run for his money today. I have to say he worked tirelessly to help me. He managed to fix the problem, with great communication!. Well Done Sanjeet! An asset To the company!

sharon rose emporium
United Kingdom
About 4 hours using the app
November 14, 2023

Moazzam, was amazing. He helped me figure out how to setup and complete returns for our Shopify store. It made things so much easier and he saved me a lot of time!

Asili Beauty & Wellness
United States
About 3 hours using the app
August 24, 2017

Really easy to setup and customize. Would highly recommend.

Latelier Homme
United States
About 3 hours using the app
September 19, 2021

I needed an option to keep returns organized reliably. This program has done exactly what I needed. The support team is constantly available and ready to help as well.

Undertake Fitness
United States
About 3 hours using the app
July 25, 2023

Moazzam was a great a help! Got us onboard fast and easy.

DRIP SUPPLY UK
United Kingdom
About 3 hours using the app
June 15, 2023

Great support team, would like to include some of the premium features but the price is too much to justify right now, such a shame. but seems like a great app

Coast Clothing Co
Australia
About 3 hours using the app
April 27, 2022

I am still in configuration but the app is working well so far. The shipping integrations are more challenging than the returns manager.

James Niehues
United States
About 3 hours using the app
May 20, 2022

Great customer service, quick and helpful, helped me when i wasn't sure if this could work with aliexpress dropshipping and it can

SHIQ
United Kingdom
About 2 hours using the app
January 9, 2023

Contaced customer support today and Deep was very helpful and resolved the issue within minutes. Thanks so much!

Amari Wear
Switzerland
About 2 hours using the app
August 2, 2022

Great support, great app. Very affordable as well and it gives you the upper hand on competition as returning is very easy.

VoltPPE
United Kingdom
About 2 hours using the app