AfterShip Returns & Exchanges , 2,281 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.
Refine
-
By rating
Spoke with a team member to review their platform for our business. The team member was knowledgeable and very helpful in answering all our specific questions.
Great customer service.. very patient with customers like myself who need step by step instructions... Thank you Melinee!! and Aditi!!
Nalinee was super helpful and efficient and all issues were fully resolved and clearly explained. Thank you Nalinee!
Great customer service! Super quick and responsive via chat! Setup can be a tad bit confusing because of all the different options and customizations, but their team is very helpful and of course its always great to be able to customize your settings!
Nalinee was very helpful . I was very overwhelmed with the whole process of getting started with the app and she very patient with me. She worked me through the process and even had me share my screen so she could help. I have worked with a lot of persons from different companies and her customer service and listening abilities are great. Thankyou Nalinee.
Yes and thank you for the excellent help.................................................................
Great product and service. Moazzam was a huge help! Nalinee was clutch and swished a 3-pointer on a technical issue.
I highly recommend this product. They have excellent customer service and the process and flow is very easy.
Aditya is awesome! She help me resolve an issues and walk me through every step of return app. Awesome experience with this company.
I had a fantastic experience chatting with the Aftership representative. She provided prompt assistance and quickly resolved my issue. Her professionalism and helpfulness were greatly appreciated.