Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

January 19, 2022

Wooow Everything I need for my small shop and the chat was so quick to help easy to navigate excellent thank you so much so so helpful amazing

Belsize Activewear
United Kingdom
About 1 hour using the app
March 17, 2022

True 5 star review and assisted me with installation and taught me how to use it, perfect for a novice. Looking forward to becoming a veteran as well

ESME ISLAND
United States
About 1 hour using the app
March 15, 2022

Really easy to use/set up. Easily customised to my stores branding. Customer service on the online chat very helpful very quick replies

Blend Hair
United Kingdom
42 minutes using the app
October 9, 2023

Great quick response by customer service when I needed to talk through a scalable option for my business.

QUIT//FIT
United States
41 minutes using the app
April 5, 2023

Lovish had a quick response to my question and supplied detailed screenshots that allowed me to self serve.

Development Store - Sunday Afternoons Inc
United States
41 minutes using the app
April 27, 2022

Easy to work with. Helpful support! Great layouts that look seamless with Shopify themes. Happy to offer our customers a simple process.

TKEQ the shop
Canada
40 minutes using the app
March 26, 2022

the agent was quick and very helpful in getting what I needed accomplished! I really enjoy this service and will continue to use it!

Tequila Moon Boutique
United States
39 minutes using the app
April 10, 2023

Really good service and really good app, much recommended to others who are interested in a good return page!

MerakiArtShop
Canada
38 minutes using the app
February 25, 2023

Very prompt, friendly and helpful service on supporting set up. Seems to be quite an intuitive process to set up and brand to match my store.

www.esuna.com.au
Australia
37 minutes using the app
June 22, 2023

Has pretty much all of the features you need from a returns solution. We've been looking at them as we want to consolidate returns of multiple stores in one setup. Great support when setting this up

Lost Stock
United Kingdom
36 minutes using the app