Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 13, 2017

Awesome app. Easy install. Was struggling with customer product receipt inquiries. Just so grateful for this. Now my time can be spent building my business instead performing this type of customer service. I definitely recommend this app to Shopify store owners. Thank you guys

Hsdgadget
United States
32 minutes using the app
May 18, 2023

great service!

Offtopic
United States
31 minutes using the app
May 6, 2022

Great help from Ayushi! Quick response and answered any questions I had with great care. Would definitely recommend.

Stardust Children's Boutique
United Kingdom
31 minutes using the app
November 15, 2021

They have flexible pricing packages for any store level. That helps give it a shot and understand how resourceful this tool can become.

HomeMade
United States
28 minutes using the app
July 6, 2023

Excellent app, Easy integration and outstanding customer service. I would highly recommend to anyone looking for this sort of App

lumenlight Lighting supplier
Australia
28 minutes using the app
November 21, 2022

I have not had to use their services yet, but they have really good customer service. They are fast and very helpful.

Hanger Envy
United States
27 minutes using the app
March 28, 2017

This is going to make things much easier for me now!

Visconti Tuning
United States
26 minutes using the app
July 23, 2021

:D So far so good. Very easy to set up and helps the my tiny little boutique drop ship Shopify store look and feel more professional.

Gives Good Sky
United States
26 minutes using the app
November 22, 2021

nice,really usefull thanks.I think its best for return tools,hope yall do it contine,we will support u

The GUU Shop
United States
24 minutes using the app
December 11, 2021

Ankush was very supportive and helpful, and I appreciate the quick response. He even gave recommendations that were helpful as well.

Porter B Boutique
United States
22 minutes using the app