Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

December 14, 2021

perfect and super quick! I am looking forward to use the app and make my customers happy :)
thank you :)

by MARYMARY
Germany
20 minutes using the app
January 17, 2022

I used this app to help me connect AfterShip returns to the website! It was so easy!!! The support center was so helpful

Kai Collective
United Kingdom
19 minutes using the app
October 3, 2023

I continue to get great service. This time from Aditya. Thank you!

bathmōd®
United States
18 minutes using the app
October 23, 2021

Customer Service was available right away and was so helpful and took care of my request in just under 10 minutes!

VOID/əv/COLOR
United States
18 minutes using the app
January 5, 2023

Easy to use app that creates a seamless experience for the customer. Does a lot of the heavy lifting for you and automation (on paid plans). Very fast support and a great option for anyone running a Shopify store that wants a professional looking, capable returns process.

mountune Australia
Australia
17 minutes using the app
July 20, 2021

I think this is a good app, in terms of customer service. My customers will see its easy to make a return so they will be more likely to buy.

GOLDHAUS
United States
15 minutes using the app
January 7, 2018

Great App! It was so easy to set up and customize! Makes my business run better.
So easy for customers to use. I would highly this app. Best part is, it's FREE.

Maazani Design Co
United States
14 minutes using the app
February 6, 2023

I RECEIVED GREAT HELP THAT WAS QUICK AND INFORMATIONAL. HIGHLY RECOMMEND THIS APP. VERY USEFUL AND HELPFUL.

Acres Down South
United States
14 minutes using the app
October 31, 2023

Amazing tool to improve the customer experience and very helpful customer service

Boulevard 1504
United Arab Emirates
13 minutes using the app
October 25, 2017

What an amazing app, the after ship team has really outdone themselves this time! It's a must-have!

Thebarkingkat
Canada
13 minutes using the app