Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

February 24, 2021

Really simple to set up and fast responses on support. Setting up across 3 channels our site took less than an hour.

Maharishi USA
United Kingdom
4 minutes using the app
September 18, 2017

Great application. Works well. The auto sync is every 3 hours.

Trendyhoodie
United States
2 minutes using the app
September 4, 2017

Very good application.Has taken my store to the next level.Makes it way easier for the customers to track the shipment.great Job!

Trendoholics
United Arab Emirates
2 minutes using the app
January 2, 2018

very nice app perfect for my visitors! very helpful it save my life from big problem. Recommend to use!!

Warmandpretty
Türkiye
1 minute using the app
August 6, 2017

Was worried about how I could handle returns but this seems to help out

Hvacrmart
United States
1 minute using the app
Edited January 26, 2021

Sumit is the best employee at the company. This app is great. It works. Does what I need it to do. Thanks folks. It is asking me to delete my review but why

aestheticnoir
Canada
June 5, 2021

So easy to set up with all the necessary info needed in the app. But if there are any questions support is quick to follow up with help. I also love the added function of branding and making the app look in line with my store. Great stuff.

NEMA Style
United Kingdom
July 27, 2021

This app is easy to use and has a free forever plan to get you started. Easy to customize return policy and page. Great customer support!

TYNI2na's Trove
Canada
April 17, 2022

I added this app to help me set up a return procedure for my store. I had some questions about the set up process and reached out to support who quickly helped me out! This app is great for automizing your return process and is customizable for your brand. If you need help with creating return labels this App is sure to help you out!

The Anchor Hanger
Canada
October 31, 2024

Our State Store
United States
Over 3 years using the app